Service Greeter

Casey Auto Group; Williamsburg (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA/LPFSA

401(k) with company contribution

Short- and Long-Term Disability

Legal Resources & ID Protection

Vacation & Holiday pay

Employee referral bonuses

Employee discounts on parts & service

Discounted gym memberships

Job summary

Casey Auto Group in Williamsburg, VA is seeking a full-time Service Greeter/Porter to be the friendly first contact in the service drive. You will greet customers, escort them to their Service Advisor, and assist Service Advisors with various tasks while ensuring vehicles are prepared and presented for service.

This role requires physical mobility, 40+ hours weekly, shifts 7:00 AM to 6:00 PM Monday through Saturday, and a valid driver's license with a clean driving record.

Qualifications

• Must be at least 18 years old.
• Must have a valid driver's license and an excellent driving record.
• Be prepared for extensive walking, kneeling, and bending in varying temperatures.

Responsibilities

• Greet every customer and escort them to their Service Advisor.
• Assist Service Advisors with various tasks.
• Dress vehicles for service (steering wheel, seat, and floor covers).
• Perform initial vehicle checks, including testing batteries and topping off fluid levels.
• Attach key tags to vehicles.
• Move and park customer vehicles safely and efficiently.
• Prepare vehicles for delivery—check tire pressure and fluids, wash and sanitize.
• Maintain cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and parking lots.

Skills

Customer service

Multi-tasking

Job description

Casey Auto Group is seeking a full-time Service Greeter/Porter to join our team!

If you are looking for a career in a fast-paced environment that will utilize your strong multi-tasking and customer service skills and provide a path to advancement, consider the Casey Auto Group!

What You'll Be Doing:

This dynamic role is primarily based in our busy service drive, where you'll be the friendly first point of contact for our customers. Your responsibilities will include:

Customer Service & Vehicle Prep:

• Greeting every customer with an upbeat attitude and escorting them to their assigned Service Advisor.
• Assisting Service Advisors with various tasks.
• Dressing vehicles for service (applying steering wheel, seat, and floor covers).
• Performing initial vehicle checks, including testing batteries and topping off fluid levels.
• Attaching key tags to vehicles.
• Moving and parking customer vehicles safely and efficiently.

Vehicle Delivery & Lot Maintenance:

• Preparing customer vehicles for delivery—checking tire pressure and fluids under the hood, and ensuring vehicles are washed, vacuumed, and sanitized.
• Maintaining the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots.

Work Environment & Requirements:

Be prepared for a role that keeps you moving!

• This position requires extensive walking, kneeling, and bending in a variety of temperatures and weather conditions.
• Full-Time Schedule: You must be able to work 40+ hours per week.
• Hours: Shifts will be scheduled between 7:00 AM – 6:00 PM, Monday through Saturday, and may include some holidays.
• Minimum Requirements:
  • Must be at least 18 years of age.
  • Must have a valid driver's license and an excellent driving record.

What we offer:

• Pay: $15.00-$18.00 per hour, depending on experience.
• Comprehensive Benefits:
  • Medical, Dental, and Vision Insurance
  • FSA/HSA/LPFSA
  • Prescription drug coverage
  • HealthJoy App- company paid healthcare navigation tool
  • Employee Assistance Program
  • 401(k) with company contribution upon eligibility
  • Short- and Long-Term Disability
  • Legal Resources coverage & ID Protection
• Work-Life Balance:
  • Vacation & Holiday pay
• Employee Perks:
  • Employee referral bonus programs
  • Employee parts & service discounts
  • Discounted gym memberships to OneLife & YMCA

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.