Service Greeter

Lithia Motors; Roseville (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lexus of Roseville, a Lithia Motors store, is hiring a Service Greeter to welcome customers and guide them to the right service team. This full-time, on-site position requires flexible availability including evenings, weekends, and holidays to support dealership operations.

You will interact with customers, help manage the service lane flow, and assist Service Advisors as needed. Prior dealership or customer service experience is preferred; a valid driver's license is required.

Qualifications

• 1 year of customer service or automotive dealership experience.
• Comfort assisting customers and responding to questions.
• Comfort working with dealership team members throughout the day.
• Comfort keeping work organized and completing tasks.
• Comfortable learning dealership procedures and service processes.

Responsibilities

• Welcome customers as they arrive in the service lane and direct them to the appropriate team member.
• Help maintain an organized flow of vehicles through the service lane.
• Communicate customer arrivals to Service Advisors and other service team members.
• Help customers navigate the dealership and answer general questions.
• Help move or stage customer vehicles.
• Maintain a clean, organized, and welcoming service lane.
• Provide additional support to the service department.

Skills

Customer service

Communication

Organizational skills

Team player

Education

High School diploma or equivalent

Job description

Dealership: L0348 Lexus of Roseville Lexus of Roseville Hiring: Service Greeter Pay: $18.00 Hourly

Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

Be part of a supportive dealership team focused on providing a great customer experience

Full-time opportunity

Opportunity to gain experience in a busy automotive dealership environment

Work with experienced service professionals

Build valuable customer service and automotive industry experience

What You'll Do

• Welcome customers as they arrive in the service lane and help direct them to the appropriate team member
• Help maintain an organized flow of vehicles through the service lane
• Communicate customer arrivals to Service Advisors and other service team members
• Help customers navigate the dealership and answer general questions
• Help move or stage customer vehicles
• Help maintain a clean, organized, and welcoming service lane
• Provide additional support to the service department

What You'll Bring

• 1 year of previous customer service or automotive dealership experience
• Comfort assisting customers and responding to questions
• Comfort working with customers and dealership team members throughout the day
• Comfort keeping work organized and completing tasks.
• Comfortable learning dealership procedures and service processes
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

The Hourly Pay for this position is $18.00. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!