Service Foreman Truck Country

Truck Co; Indiana (PA); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Shop Foreman, where you will lead daily operations in a dynamic service center. This role requires strong supervisory skills and a commitment to quality control, ensuring that vehicle repairs are executed efficiently and to the highest standards. You will play a vital role in training new team members and maintaining safety compliance while fostering excellent customer communication. With a competitive salary and comprehensive benefits, this opportunity is perfect for those looking to make a significant impact in the truck service industry.

Benefits

Competitive Salary

Comprehensive Benefit Package

401K Plan with Company Match

80 Hours of PTO within the 1st year

Qualifications

• Previous supervisory experience in Truck Service is preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Assign and prioritize vehicle Repair Orders for Technicians.
• Oversee workflow to ensure efficiency and timeliness.

Skills

Supervisory Experience

Communication Skills

Customer Service

Safety Compliance

Education

AA Degree

Technical School Degree

4 Years Related Experience

Tools

Proceed DMS

Outlook

Word

Excel

Repair Order Processing

Job description

Summary: As a Shop Foreman, you’ll be at the helm of the day-to-day operations, ensuring that everything runs smoothly in the shop or service center. Here’s a breakdown of what the role entails:

Responsibilities:

1. Assigning Priority: You’ll need to prioritize vehicle Repair Orders and assign them to the appropriate Technicians.
2. Workflow Management: Overseeing the flow of work in the shop to ensure efficiency and timeliness.
3. Contract Repairs: Organizing external repairs when necessary, ensuring work is completed to standard.
4. Quality Control: Inspecting completed work and associated documentation for accuracy and quality.
5. Training and Mentoring: Providing guidance and support to new team members.
6. Safety Compliance: Monitoring the workspace and staff to ensure adherence to safety protocols.
7. Customer Communication: Keeping customers informed about the status of their vehicles and addressing any concerns.

Minimum Qualifications:

1. Previous supervisory experience in Truck Service is preferred.
2. Familiarity with Proceed or other Heavy-Duty Truck DMS.
3. Strong verbal and written communication skills.
4. Excellent customer service abilities and a professional demeanor.
5. An AA degree, technical school degree, or 4 years of related experience is preferred.
6. Proficiency in computer applications such as Outlook, Word, Excel, and Repair Order Processing.

Benefits:

1. Competitive Salary
2. Comprehensive Benefit Package
3. 401K Plan with Company Match
4. 80 Hours of PTO within the 1st year

Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin.

Truck Country / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.