Service Foreman: Heavy-Duty Truck Repairs Lead

CSM Companies, Inc; Columbus (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

CSM Kenworth in Columbus, OH is seeking a Service Foreman to organize and lead the service shop, directing workload and ensuring quality repairs at fair cost to customers.

You will supervise technicians, coordinate with the Service Manager, and maintain accurate repair orders, scheduling, and communication with customers and parts staff. A strong background in heavy-duty trucks and supervisory roles is required.

Qualifications

• Formal technical school graduate certificate/degree or equivalent work experience.
• Minimum 5 years in heavy duty truck repair, diagnosis, and repair order processing.
• Strong written and verbal communication skills; ability to supervise staff.

Responsibilities

• Coordinates service shop workflow with Service Manager and assigns jobs to Technicians.
• Supervises all assigned service Technicians.
• Maintains repair orders, ensures customer signatures and proper documentation.
• Manages billing hours by planning workload and delegating to technicians.
• Communicates status to Service Advisors and customers, and coordinates with parts.
• Ensures safety, quality, and adherence to company policies in the shop.

Skills

Heavy duty truck experience

Team supervision

Customer service

Diagnostics

Strong communication

Education

Technical Degree/Certificate in Heavy Duty Diagnostics

Tools

DOS

Windows

Job description

CSM Kenworth in Columbus, OH is seeking a Service Foreman to organize and lead the service shop, directing workload and ensuring quality repairs at fair cost to customers.

You will supervise technicians, coordinate with the Service Manager, and maintain accurate repair orders, scheduling, and communication with customers and parts staff. A strong background in heavy-duty trucks and supervisory roles is required.