Service Experience Advisor — Growth & Flexible Hours

Jay Hatfield Chevrolet Buick GMC; United States; Vor Ort; USD 42.000 - 63.000; Vollzeit

Benefits dieser Stelle

Medical and Dental

401K Plan with Matching

Paid Personal Days

Paid Vacation

6 Paid Holidays

Longevity Bonuses

Birthday off Paid

Referral Bonus Program

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Zusammenfassung

Jay Hatfield Chevrolet Buick GMC in United States is seeking a Service Advisor to own the customer experience in the service lane. You are the first point of contact, greet vehicle owners and explain the repair process while coordinating with technicians.

The role requires excellent communication, organizational skills, and the ability to manage others. You will help ensure smooth service appointments and provide concierge support for owner inquiries, contributing to a positive dealership

Qualifikationen

• Previous experience in a dealership is preferred.
• Organized and friendly personality.
• Demonstrated ability to manage others.
• Strong time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Valid driver's license and ability to pass pre-employment drug screen.

Aufgaben

• Answer the phones, schedule customer service appointments.
• Oversee flow of Drive Lane ensuring prompt, courteous service.
• Take ownership of the customer experience and leave a positive impression.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure daily technician time is sold to service customers.
• Distribute work between technicians efficiently.

Kenntnisse

Customer focus

Communication skills

Time management

Team leadership

Professional appearance

Valid driver's license

Drug-screen readiness

Jobbeschreibung

Jay Hatfield Chevrolet Buick GMC in United States is seeking a Service Advisor to own the customer experience in the service lane. You are the first point of contact, greet vehicle owners and explain the repair process while coordinating with technicians.

The role requires excellent communication, organizational skills, and the ability to manage others. You will help ensure smooth service appointments and provide concierge support for owner inquiries, contributing to a positive dealership