Service Estimator

Korellis; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee Ownership

Vehicle allowance or company vehicle

Volunteer opportunities and community

Gym discounts

Job summary

Korellis Roofing, Inc. is seeking a Customer-Focused Project Leader (Service Estimator) in Chicago, IL. You will evaluate roofing issues on site, serve as a roofing solutions expert, and develop cost-effective repairs and proposals while coordinating with technicians and sales teams to ensure customer satisfaction throughout the project lifecycle.

The role emphasizes strong communication, adherence to codes, and proactive engagement with customers from initial inquiry to project completion.

Qualifications

• Minimum 3 years in commercial roofing, construction, service, project management, or related industry.

Responsibilities

• Evaluate roofing issues and conditions through site visits and reports.
• Identify root causes and recommend practical repair solutions.
• Develop repair/service proposals aligned with customer needs and codes.
• Provide prompt proposal turnaround and manage follow-ups to maximize close rates.
• Maintain ongoing communication with customers throughout the sales process.

Skills

Roofing knowledge

Project management

Customer communication

Estimating software learning

Tools

Estimating software

Job description

Customer-Focused Project Leader Needed - Training Provided - Career Growth Opportunities

Role Summary

The Service Estimator is responsible for delivering value-driven roofing solutions to clients through strong technical knowledge, exceptional customer service, and proactive communication. The Service Estimator works closely with Sales and Service to develop practical, cost-effective solutions while maintaining ongoing communication with customers throughout the sales and project lifecycle.

Primary Responsibilities

• Evaluate roofing issues and conditions through site visits, technician reports, photographs, roof cores, and customer discussions.
• Serve as a roofing solutions expert by identifying the root cause of roofing problems and recommending practical, cost-effective repair solutions.
• Assist customers in understanding available options, pricing, repair priorities, and long-term roof management.
• Develop repair and service proposals that align with customer needs, manufacturer specifications, warranty requirements, and local building codes.
• Provide prompt proposal turnaround to support customer needs and maximize service opportunities; actively manage and follow up on outstanding proposals to maximize close rates.
• Maintain consistent communication with customers throughout the sales process, including follow-up calls, status updates, and proposal reviews.
• Collaborate with Service Technicians and Operations personnel to gather project information and develop accurate scopes of work.
• Review awarded projects to ensure complete understanding of project scope, materials, scheduling, and customer expectations.
• Assist in procuring materials when required.
• Manage assigned projects through completion, including:
• Coordinating with Service Technicians to ensure work progresses according to schedule.
• Ensuring pre-task planning, safety requirements, quality standards, and customer expectations are met.
• Comply with all company policies and procedures; maintain confidentiality of company and customer information.
• Perform other related duties as assigned.

Experience & Requirements

• Minimum of three years of commercial roofing, construction, service, project management, or related industry experience.
• Strong working knowledge of commercial roofing systems, roofing materials, leak diagnosis, repair methods, and industry best practices.
• Ability to identify roofing deficiencies and recommend appropriate repair or replacement solutions.
• Ability and willingness to learn estimating software, pricing strategies, and proposal development.
• Compliance with drug, motor vehicle record, and background screenings.

What We Offer:

• Employee Ownership: Don't just work for a company, own a piece of it!
• Vehicle Allowance or Company Vehicle
• Volunteer Opportunities and Community Outreach Programs
• Gym discounts, financial coaching, tuition reimbursement, and so much more!

Position Type:

Full time, salary (exempt)

Schedule/Core Hours:

6:00AM Start

Reports to:

President

Korellis Roofing, Inc. is an Equal Employment/Affirmative Action Employer and participates in the Federal E-Verify Program.

We are not accepting inquiries or solicitations from outside recruiters.