Service Engineer - Proton Therapy

IBA Proton Therapy; Miami (FL); On-site; USD 78,000 - 104,000; Full time

Job summary

A leading company in cancer treatment technology seeks a Service Engineer to operate and maintain Proton Therapy Systems in Miami. This role involves troubleshooting, conducting maintenance, and supporting clinical operations while ensuring high safety standards. If you possess strong systems repair experience and a team-oriented mindset, apply today!

Benefits

Medical Insurance premium subsidy

401(k) Plan match

Profit Sharing Plan

10 weeks paid Parental Leave

Tuition Reimbursement Program

Qualifications

• 3+ years' experience in electrical/mechanical system repair.
• Experience with Cyclotrons, X-Ray Systems, or Proton Therapy Systems preferred.
• Basic knowledge of additional software like SAP and Siemens Step 7 is a plus.

Responsibilities

• Operate and maintain the Proton Therapy System (PTS).
• Perform routine maintenance and troubleshooting on PTS equipment.
• Coach and support new hires and peers.

Skills

Troubleshooting

Maintenance

Team collaboration

Customer service orientation

Education

B.S. in Engineering or Physics

High School diploma or Associate’s Degree with 3+ years of relevant work experience

Tools

MS Suite

Computerized Maintenance Management Systems (CMMS)

LINUX systems

Job description

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Mission

Responsible for operating and maintaining the equipment that is essential to the Proton Therapy System (PTS),troubleshooting equipment issues, performing routine preventative maintenance, conducting system inspections,and communicating the system's status to leadership and other stakeholders, support hardware and softwaretesting, and be involved in all phases of PTS maintenance, including unit testing, integration testing, validationtesting, and other site-related activities, which affect global operations.

Mission

Responsible for operating and maintaining the equipment that is essential to the Proton Therapy System (PTS),troubleshooting equipment issues, performing routine preventative maintenance, conducting system inspections,and communicating the system's status to leadership and other stakeholders, support hardware and softwaretesting, and be involved in all phases of PTS maintenance, including unit testing, integration testing, validationtesting, and other site-related activities, which affect global operations.

Challenges we trust you with

• Maintain and deploy the Proton Therapy System (PTS) for various customer needs, which will include but notbe limited to: QA, Development, Software/Hardware Testing, Troubleshooting, and Experimentation.
• Troubleshoot PTS equipment including electrical, mechanical, and software problems.
• Perform maintenance of the PTS including but not limited to routine preventative maintenance, systemupgrades, and corrective maintenance as necessary.
• Perform system inspections and clearly communicate the status of the system to leadership as well as to IBAemployees.
• Provide support to PTS Hardware and Software testing.
• Support daily clinical operations for the customer clinical staff as defined by the Site Manager and SiteTechnical Leader (STL) in accordance with site policies.
• Maintain adequate records as defined by the customer and Site Manager in accordance with company QA andFDA regulations.
• Support the PTS in all phases, which will include but not be limited to unit testing, integration testing, validationtesting and other various site related activities as the Site Manager and STL defines them.
• Coach and support new hires and peers in a career progression path.
• Perform other related duties as required and assigned.
  
  

What We Value

You have:

• B.S. in Engineering, Physics or other applicable field, or a High School diploma or Associate’s Degree with 3+years of relevant work experience, such as hands-on electrical, mechanical system repair, troubleshooting,maintenance of large integrated systems.
• 3+ years' experience in electrical/mechanical system repair, troubleshooting, maintenance of large integratedsystems.
• Candidate should have experience in several of the following: Cyclotrons, Electronics, Mechanical Systems,Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, Vacuum Systems, PLC’s(Siemens), Regulation Loops, Drivers, Sensors, Electric Motors, Radars, High Voltage Equipment, PowerSupplies, Proton Therapy Systems, etc.
• Solid general knowledge of/experience with - MS Suite: Excel, Word, Access, Outlook, Teams, etc.
• Knowledge of local EHS (Environment, Health, and Safety) regulations.
• Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.
• Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus.
  
  

And you also are:

• Mission oriented, driven by what is possible to protect, enhance and save the lives of the patient we serve.
• Customer service oriented, with a solution-oriented mindset (listen and seeks to understand).
• A team player with strong interpersonal skills and the ability to collegially collaborate across teams.
• Thoughtful, driven, proactive, and hands-on individual.
• Able to follow rules, regulations, and be able to deliver on strict deadlines.
• Willing to travel during the training period (+/- 2 months), and as needed for career development and additionalspecialized training.
• A flexible person, willing to work in rotating shift work, and occasional weekends.
  
  

Compensation And Benefits

The approximate annual base salary range for this position is provided below. Within this range, individualcompensation is influenced by various factors such as location, job-specific skills, work experience, and relevanteducation or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, andbenefits.

Approximate Range

$78,200 – 103,400 USD

IBA is committed to recognizing your dedication and contributions to our company's success while upholding thestandards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward yourhard work but also offer you and your family comprehensive and affordable financial, health, and wellnessprotection. We are confident that you will find our benefit offerings to be of great value for both you and yourdependents.

Foundational Benefits paid for 100% by IBA:

Basic Life insurance (1x annual pay)

Accidental Death & Dismemberment Insurance (1x annual pay)

Short Term Disability (80% of pay)

Long Term Disability (60% of pay)

Medical Insurance premium subsidy for each of the 3 available options

Wellness Program cash incentives (up to $500/year)

Annual contribution to Health Savings or Health Reimbursement Accounts

Dental Insurance premium subsidy

Vision Insurance premium subsidy

4% 401(k) Plan match

Profit Sharing Plan

10 weeks 100% paid Parental Leave (Mothers and Fathers)

7 personal days annually

10 days of PTO in first year

Emergency Travel Services

Employee Assistance Plan

Tuition Reimbursement Program

Professional growth education programs

Above and Beyond Reward Program

Job referral rewards

Additional benefits available:

Voluntary Life Insurance

Voluntary Spousal Life Insurance

Pre-paid Legal Services

Health Savings Account

Health Care Flexible Spending Account

Dependent Care Flexible Spending Account

Life at IBA

IBA is a listed company, headquartered in Belgium, and employs 1800 people across the globe mobilizing their skills and passion to Protect, Enhance and Save lives. We develop, manufactures and supports innovative equipment and software solutions for diagnostic, cancer treatment, and industrial applications.

Innovating for life since more than 30 years, IBA has open new ways to diagnose and fight cancer and becomethe worldwide technology leader in the field of Proton Therapy, which is today the most advanced technologies treatment against cancer. Our coreparticle acceleratorsknowledge is unparalleled, with100,000 patients treatedon our proton therapy solutions and over550 accelerators in operationglobally.

One Mission, 4 business linesIBA ‘s world class expertise lies in the development of:

• next generationProton Therapy technologies
• Radiopharmaceuticalsproviding oncology care providers with premium quality services and equipment
• Dosimetryadvanced solutions for Quality Assurance of medical equipment and increased patient safety
• particle accelerators for theIndustrialand medical world.
  
  

Our 4 business lines are employing more than1,500 passionate professionals worldwidededicated to our Mission:Protect, Enhance and Save lives.

Join usAt IBA we dare to develop innovative solutionspushing back the limits of technology. We achieved worldwide recognition in our field by supplying the world's top oncologists with the most precise, cancer-defeating, technologies.

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues andgive your career a new meaning.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Medical Equipment Manufacturing, Industrial Machinery Manufacturing, and Appliances, Electrical, and Electronics Manufacturing

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