Service Engineer

IBA Worldwide; Miami (FL); On-site; USD 78,000 - 104,000; Full time

Job summary

A global leader in proton therapy technology, IBA Worldwide, seeks a motivated individual to manage and maintain the Proton Therapy System (PTS) in Miami. This full-time position requires expertise in electrical and mechanical systems, strong troubleshooting skills, and a commitment to enhancing patient care. Join a team dedicated to innovative solutions that protect and save lives through advanced cancer treatment technologies.

Benefits

Comprehensive health insurance

401(k) plan match

Tuition reimbursement

Paid parental leave

Profit sharing plan

Qualifications

• 3+ years' experience in electrical/mechanical repair and troubleshooting.
• Knowledge of QA, development, software/hardware testing.
• Experience with systems like Cyclotrons, PLC’s, and Proton Therapy Systems.

Responsibilities

• Operate and maintain the Proton Therapy System (PTS).
• Perform preventative maintenance and equipment troubleshooting.
• Communicate system status to leadership and stakeholders.

Skills

Electrical system repair

Mechanical system repair

Troubleshooting

Maintenance of integrated systems

Customer service orientation

Interpersonal skills

Education

B.S. in Engineering or Physics, or Associate’s Degree with relevant experience

High School diploma

Tools

MS Suite

LINUX

Job description

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Requisition ID: 3522

Location:

Miami, FL, US

Work regime: Full-Time

Kind of contract: Fixed Term Contract

Responsible for operating and maintaining the equipment that is essential to the Proton Therapy System (PTS), troubleshooting equipment issues, performing routine preventative maintenance, conducting system inspections, and communicating the system's status to leadership and other stakeholders, support hardware and software testing, and be involved in all phases of PTS maintenance, including unit testing, integration testing, validation testing, and other site-related activities, which affect global operations.

Challenges we trust you with

• Maintain and deploy the Proton Therapy System (PTS) for various customer needs, which will include but not be limited to: QA, Development, Software/Hardware Testing, Troubleshooting, and Experimentation.
• Troubleshoot PTS equipment including electrical, mechanical, and software problems.
• Perform maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary.
• Perform system inspections and clearly communicate the status of the system to leadership as well as to IBA employees.
• Provide support to PTS Hardware and Software testing.
• Support daily clinical operations for the customer clinical staff as defined by the Site Manager and Site Technical Leader (STL) in accordance with site policies.
• Maintain adequate records as defined by the customer and Site Manager in accordance with company QA and FDA regulations.
• Support the PTS in all phases, which will include but not be limited to unit testing, integration testing, validation testing and other various site related activities as the Site Manager and STL defines them.
• Coach and support new hires and peers in a career progression path.
• Perform other related duties as required and assigned.

What we value

You have:

• B.S. in Engineering, Physics or other applicable field, or a High School diploma or Associate’s Degree with 3+ years of relevant work experience, such as hands-on electrical, mechanical system repair, troubleshooting, maintenance of large integrated systems.
• 3+ years' experience in electrical/mechanical system repair, troubleshooting, maintenance of large integrated systems.
• Candidate should have experience in several of the following: Cyclotrons, Electronics, Mechanical Systems, Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, Vacuum Systems, PLC’s (Siemens), Regulation Loops, Drivers, Sensors, Electric Motors, Radars, High Voltage Equipment, Power Supplies, Proton Therapy Systems, etc.
• Solid general knowledge of/experience with - MS Suite: Excel, Word, Access, Outlook, Teams, etc.
• Knowledge of local EHS (Environment, Health, and Safety) regulations.
• Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.
• Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus.

And you also are:

• Mission oriented, driven by what is possible to protect, enhance and save the lives of the patient we serve.
• Customer service oriented, with a solution-oriented mindset (listen and seeks to understand).
• A team player with strong interpersonal skills and the ability to collegially collaborate across teams.
• Thoughtful, driven, proactive, and hands-on individual.
• Able to follow rules, regulations, and be able to deliver on strict deadlines.
• Willing to travel during the training period (+/- 2 months), and as needed for career development and additional specialized training.
• A flexible person, willing to work in rotating shift work, and occasional weekends.

Compensation and Benefits

The approximate annual base salary range for this position is provided below. Within this range, individual compensation is influenced by various factors such as location, job-specific skills, work experience, and relevant education or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, and benefits.

Approximate Range
$78,200 – 103,400 USD

IBA is committed to recognizing your dedication and contributions to our company's success while upholding the standards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward your hard work but also offer you and your family comprehensive and affordable financial, health, and wellness protection. We are confident that you will find our benefit offerings to be of great value for both you and your dependents.

Foundational Benefits paid for 100% by IBA:
Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards

Additional benefits available:
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account

Life at IBA

IBA is a listed company, headquartered in Belgium, and employs 1800 people across the globe mobilizing their skills and passion to Protect, Enhance and Save lives. Wedevelop, manufactures and supports innovative equipment and software solutions for diagnostic, cancer treatment, and industrial applications.

Innovating for life since more than 30 years, IBA has open new ways to diagnose and fight cancer and becomethe worldwide technology leader in the field of Proton Therapy, which is today the most advanced technologies treatment against cancer. Our coreparticle acceleratorsknowledge is unparalleled, with100,000 patients treatedon our proton therapy solutions and over550 acceleratorsin operationglobally.

One Mission, 4 business lines

IBA ‘s world class expertise lies in the development of:

• Dosimetry advanced solutions for Quality Assurance of medical equipment and increased patient safety
• particle accelerators for the Industrial and medical world.

Our 4 business lines are employing more than1,500 passionate professionals worldwidededicated to our Mission:Protect, Enhance and Save lives.

Join us

At IBA we dare to develop innovative solutionspushing back the limits of technology. We achieved worldwide recognition in our field by supplying the world's top oncologists with the most precise, cancer-defeating, technologies.

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning .