Service Engineer, Analytical Instrumentation

Real; North Chicago (IL); On-site; USD 55,000 - 80,000; Full time

Job summary

Specialist Staffing Group is seeking a Service Engineer for analytical instrumentation in Lake County, IL. The role focuses on installation, calibration, maintenance, troubleshooting, and repair of HPLC, GC, and Mass Spectrometry systems to ensure reliable lab operations.

The candidate will perform preventive maintenance, support system qualification activities, document work in CMMS, and train laboratory staff while upholding quality and safety standards in a regulated environment.

Qualifications

• 3-5 years of hands-on analytical instrumentation experience.
• Experience with HPLC, GC and Mass Spectrometry.
• Calibration using NIST-traceable standards.
• Instrument maintenance and repair experience.
• Experience with Empower chromatography software.

Responsibilities

• Maintain, calibrate, qualify, and repair analytical instruments to ensure uptime.
• Perform preventive maintenance and support system qualification activities.
• Troubleshoot instrument performance issues and implement corrective actions.
• Review service reports and document work in CMMS.
• Coordinate repairs with internal teams and external vendors.
• Train peers and advise users on instrument maintenance and configuration.
• Ensure compliance with quality, safety, and departmental procedures.

Skills

Analytical instrumentation

HPLC

GC

Mass Spectrometry

NIST-traceable calibration

Empower chromatography software

Troubleshooting

Documentation

Time management

Education

Bachelor's degree or equivalent in science

Tools

CMMS

Empower chromatography software

Job description

Service Engineer, Analytical Instrumentation (Lake County, IL | 6-Month Contract | 1st Shift)

This onsite Service Engineer role is responsible for the installation, calibration, maintenance, troubleshooting, and repair of analytical laboratory instrumentation to ensure reliable lab operations and minimize downtime.

Key Responsibilities

• Perform maintenance, calibration, qualification, and repair of analytical instruments, including:
  • HPLC
  • GC
  • Mass Spectrometry systems
• Troubleshoot instrument performance issues and implement corrective actions.
• Conduct preventive maintenance and support system qualification activities.
• Review service reports and technical documentation.
• Document work in a CMMS system.
• Coordinate repairs with internal teams and external vendors.
• Train peers and advise laboratory users on instrument maintenance and configuration.
• Ensure compliance with quality, safety, and departmental procedures.

Required Qualifications

• 3-5 years of hands-on analytical instrumentation experience
• Strong experience with:
  • HPLC
  • GC
  • Mass Spectrometry
  • Calibration using NIST-traceable standards
  • Instrument maintenance and repair
  • Empower chromatography software
• Strong troubleshooting, documentation, communication, and time-management skills.

Preferred Qualifications

• Bachelor's degree in a scientific discipline (or equivalent experience).
• Experience with:
  • UPLC
  • SFC
  • Spectrophotometers
  • Preventive maintenance programs
  • CMMS systems
  • Additional chromatography software platforms

Ideal Candidate Profile

A laboratory instrumentation professional with strong experience servicing chromatography and mass spectrometry systems, capable of independently troubleshooting complex instrument issues, performing calibrations and preventive maintenance, and supporting regulated laboratory environments while maintaining detailed documentation and quality compliance.

EOE Statement

Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to base pay, employees may be eligible for benefits such as health insurance, health savings accounts, retirement savings plans, life and disability insurance, and paid leave where required by applicable law. Eligibility may vary based on factors such as location and hire date and is subject to change.