Field Service Engineer: Analytical Instruments

Spectraforce Technologies, Inc.; North Chicago (IL); On-site; USD 75,000 - 100,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking a Service Engineer for Analytical Instrumentation to support installation, maintenance, and repair of HPLC, GC, and Mass Spectrometry systems in Lake County, IL.

You will diagnose issues, perform preventive maintenance, and document activities to ensure optimal instrument performance. The role emphasizes strong customer communication, problem solving, and teamwork across sites, with on-site work and occasional local travel.

Qualifications

• Bachelor's degree or higher in a science-related field is highly preferred; equivalent education/experience considered.
• Associates degree or high school diploma with 5+ years of relevant experience may be acceptable.
• 3+ years hands-on experience with analytical instrumentation (spectrophotometers, chromatography systems, MS).
• Able to learn new technologies and communicate with diverse audiences.
• Excellent time management and documentation skills.

Responsibilities

• Develop and maintain technical skills for installation, maintenance, calibration, and repair of analytical lab instrumentation (HPLC, GC, MS).
• Diagnose and resolve instrument performance issues via troubleshooting and preventive maintenance.
• Coordinate problem resolution with cross-functional groups and external suppliers to expedite service.
• Advise customers on maintenance and configurations to improve performance and minimize downtime.
• Review technical documentation and document activities in CMMS.
• Train peers on equipment use, maintenance, calibration, and troubleshooting.

Skills

Troubleshooting

Customer communication

Documentation

Time management

Team collaboration

Education

Bachelor's degree or higher in science/engineering

Associates degree or high school diploma with 5+ years relevant experience

Tools

CMMS

HPLC

GC

Mass spectrometry

Job description

Spectraforce Technologies, Inc. is seeking a Service Engineer for Analytical Instrumentation to support installation, maintenance, and repair of HPLC, GC, and Mass Spectrometry systems in Lake County, IL.

You will diagnose issues, perform preventive maintenance, and document activities to ensure optimal instrument performance. The role emphasizes strong customer communication, problem solving, and teamwork across sites, with on-site work and occasional local travel.