Service Engineer

TruNorth Automation; White Bear Lake (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

TruNorth Automation in Minnesota seeks an engineer to grow in its Service department, balancing hands-on assembly with software development and machine debugging for life science and medical devices. You will join a driven team with decades of automation experience.

You will travel to customer sites for upgrades and installations and contribute to delivering world-class customer service as the service team expands.

Qualifications

• Bachelor’s degree with GPA ≥ 3.0 in a related engineering field.
• Internship/Co-op or team work related to control systems.
• Strong interpersonal and communication skills.
• MS Office: Excel, Word, PowerPoint.
• Analytical and problem-solving abilities.
• Service experience in software, motion control, PLC, HMI, vision or robotics preferred.

Responsibilities

• Travel to customer sites for upgrades, installs and downtime support.
• Collaborate with the service team to deliver world-class customer service.

Skills

Interpersonal skills

Analytical skills

Control systems internship

Robotics experience

Education

Bachelor’s degree in mechanical, electrical, or computer engineering (GPA ≥ 3.0)

Tools

MS Office

Job description

TruNorth Automation is looking to increase growth in its Service department. Ideal candidate demonstrates a strong balance between hands-on practical experience, an aptitude for software development and machine debug of custom automation machines primarily in the life science and med device industry. You are joining a driven, and ambitious company with decades of experience in delivering sophisticated automation equipment.

You Will Succeed if You:

• Are self-driven and energetic with a learner mindset motivated to meaningfully contribute from day one, and be part of building the company’s experience and culture
• Have strong attention to detail and want to balance programming skills with hands-on robotic assembly and automation
• Are willing to travel to customer sites to assist in upgrades, installs, and machine down situations on a variety of equipment TruNorth has designed and manufactured.
• Seek out leadership roles within teams, assignments, and other opportunities within the company Are excited to be an integral part of a new and growing Service Team focused on delivering world class customer service experiences for our growing customer base

Qualifications:

• Bachelor’s degree in mechanical, electrical, or computer engineering or related field with minimum GPA of 3.0
• Practical experience within an internship, co-op, or team related to control systems
• Demonstrate effective interpersonal and communication skills
• Competent in MS Office: excel, word, power point
• Excellent analytical and problem-solving skills
• Prior experience in a service role with software development, motion control, electrical design, PLC, HMI, machine vision, and/or robotics is preferred but not necessary
• Able to travel by air or car, estimated up to 50% of your time with mostly local travel to current Customers’ sites
• Travel to International and continental US customer facilities as needed. This travel currently is limited, but opportunities will increase as our company and Service Team grows
• US citizen or authorization to work permanently for any Employer in the United States