SERVICE ENGINEER

Thompsons UK Limited

New Jersey

On-site

USD 32,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Company pension
Free parking
Life insurance
Referral programme
Sick pay

Job summary

Thompsons UK Limited in Edinburgh, Scotland, is seeking a Service Engineer to support customers across Scotland. The role combines factory-based work with mobile field service, performing repairs, servicing, inspections, and fault diagnosis at both company facilities and customer sites to ensure quality and safety.

Key requirements include strong fault-finding in electrical, mechanical, and hydraulic systems, a Full UK driving licence, and excellent communication with customers.

Qualifications

  • Experience as a Service Engineer in relevant sectors (commercial vehicle, heavy machinery, or similar).
  • Strong fault-finding in electrical, mechanical, and hydraulic systems.
  • Excellent communication and customer service skills.

Responsibilities

  • Maintain and repair specialist vehicle equipment on customer vehicles and at company facilities.
  • Diagnose faults and implement effective solutions.
  • Provide technical support to customers, operators, and dealership personnel.

Skills

Service Engineer
Field Service
Electrical faults
Customer service
Driving licence

Job description

About The Role

An established UK manufacturer of specialist commercial vehicle equipment is seeking a dedicated Service Engineer to support customers across Scotland. This role combines factory-based work with mobile field service activities, providing a varied and hands-on environment. The successful candidate will carry out repairs, servicing, inspections, and fault diagnosis both at company facilities and at customer locations, ensuring the highest standards of quality, safety, and customer satisfaction.

Salary

£17.00 per hour

Job Description
Service Engineer – Scotland
About The Role

An established UK manufacturer of specialist commercial vehicle equipment is seeking a dedicated Service Engineer to support customers across Scotland. This role combines factory-based work with mobile field service activities, providing a varied and hands-on environment. The successful candidate will carry out repairs, servicing, inspections, and fault diagnosis both at company facilities and at customer locations, ensuring the highest standards of quality, safety, and customer satisfaction.

Key Responsibilities
  • Maintain and repair specialist vehicle bodies and associated equipment on customer vehicles.
  • Diagnose electrical, mechanical, and hydraulic faults, implementing effective solutions efficiently.
  • Provide technical support and guidance to customers, operators, and dealership personnel.
  • Carry out routine inspections to ensure equipment remains compliant with relevant safety standards and regulations.
  • Work closely with internal departments to identify opportunities for product and service improvements.
  • Accurately document maintenance, repair, and warranty activities.
  • Keep up to date with new technologies, product developments, and industry best practices.
Skills & Experience
  • Previous experience as a Service Engineer, Field Service Engineer, or similar role within the commercial vehicle, automotive, agricultural, plant, or heavy machinery sectors.
  • Strong fault-finding and troubleshooting skills, particularly in electrical, mechanical, and hydraulic systems.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage workload effectively.
  • Full UK driving licence with a clean driving record.
  • Experience working with commercial vehicle systems would be advantageous.
Working Hours
  • Monday to Thursday: 7:30am – 4:45pm
  • Friday: 7:30am – 12:30pm
What We Offer
  • Competitive salary and benefits package.
  • Opportunity to join a respected and growing organisation within the commercial vehicle industry.
  • Ongoing training and professional development.
  • Supportive team environment with a strong focus on quality and customer service.

Job Types: Full-time, Permanent

Benefits
  • Company pension
  • Free parking
  • Life insurance
  • Referral programme
  • Sick pay

Work Location: In person

Work Location

Edinburgh

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