Service Engineer

Rbm-Services,-LLC-; Knoxville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Short-term disability

401(k)

Paid time off

Holidays

Job summary

RbM Services, a Knoxville-based provider of medical devices, seeks a field service technician willing to travel up to 50% across the continental United States. You will install, test, repair, and maintain equipment while supporting customers on site and by phone.

The role emphasizes safe, hands-on assembly and diagnostics, adherence to quality manuals, and professional communication. On-the-job training is provided to help you grow in this field.

Qualifications

• Associate degree in electrical engineering technology with coursework in digital and analog circuits.
• Solid grasp of electronic and engineering principles, ability to troubleshoot using schematics, DVM, and oscilloscope.
• Mechanical skills in an assembly/disassembly environment and knowledge of various soldering techniques.
• Must be a team player and collaborate effectively with colleagues.
• Familiarity with computer skills, including Microsoft Word and Excel.
• Excellent written and verbal skills.
• Prioritize quality and safety.
• Ability to obtain a credit card.
• A valid driver's license.
• Ability to manage time effectively.

Responsibilities

• Maintain accurate service, expense reports, and datasheets, ensuring compliance with guidelines.
• Interact professionally with customers through on-site visits and telephone calls.
• Work on component and device assembly and repair.
• Install and test medical equipment to ensure optimal functionality.
• Troubleshoot and address device performance issues promptly.

Skills

Troubleshooting

Team player

Time management

Documentation

Education

Associate degree in Electrical Engineering Technology

Tools

Digital multimeter (DVM)

Oscilloscope

Soldering techniques

Job description

Founded in 2000 locally owned and operated, RbM Services is a growing turn-key design, manufacture, and service solution provider for medical devices in Tennessee's Technology Corridor. With over 100 years of combined experience in the medical device industry, our management staff has extensive experience in intellectual property development, contract design, product development, field service support, and product support of medical devices and laboratory instrumentation. Our team is passionate and even obsessed with providing solutions that deliver cutting-edge technology that improves patient experiences and outcomes. Our passion lies in the pursuit of perfection. We value our employee family and foster opportunities to engage in meaningful connections and reward employees who exceed expectations.

Job Description

Are you passionate about the Bio-Medical and device industry? We have an exciting opportunity for you! As part of our team, you'll receive on-the-job training to excel in this field. This position involves approximately 50% travel across the United States, allowing you to explore new places while making a difference. Plus, you'll retain travel perks like airline miles and hotel points for personal use.

• Self-starter you will use independent judgment.
• You'll be on the move with 50% travel, covering various locations within the continental United States.
• Maintain accurate service, expense reports, and datasheets, ensuring compliance with guidelines.
• Familiarize yourself with company quality manuals, safety procedures, and manufacturing regulations.
• Interact professionally with customers through on-site visits and telephone calls.
• Work on component and device assembly and repair.
• Install and test medical equipment to ensure optimal functionality.
• Implement measures to keep equipment in top shape.
• Troubleshoot and address device performance issues promptly
• Be ready to tackle equipment malfunctions and resolve issues when needed.

Required Qualifications

• Associate degree in electrical engineering technology with coursework in digital and analog circuits.
• Solid grasp of electronic and engineering principles, ability to troubleshoot using schematics, DVM, and oscilloscope.
• Mechanical skills in an assembly/disassembly environment and knowledge of various soldering techniques.
• Must be a team player and collaborate effectively with colleagues.
• Familiarity with computer skills, including Microsoft Word and Excel.
• Excellent written and verbal skills.
• Prioritize quality and safety.
• Ability to obtain a credit card.
• A valid driver's license.
• Ability to manage time effectively.

Preferred Qualification

• Understanding of biomedical devices and electronics.
• Field Experience.

As a full-time team employee, you are eligible for all RbM Services benefits, including medical, dental, vision, long-term, short-term disability, 401k, PTO, 10 paid holidays, etc.

All your information will be kept confidential according to the EEO guidelines