Service Drive Support Specialist

Lexus-of-Milwauke; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Top compensation

Family owned

Insurance & 401k

Paid vacation

Paid training

Employee discounts

Growth opportunities

Job summary

Ed Napleton Automotive Group in Milwaukee is seeking a Service Center Support Associate to greet guests, provide outstanding service, and coordinate service appointments in a fast-paced dealership environment. You will support service advisors, perform administrative tasks, and help maintain smooth operations across the service department.

A high school diploma and strong customer service skills are required; background check may be required.

Qualifications

• High school diploma or equivalent.
• Excellent Customer Service experience required.
• Computer and administrative experience are preferred.
• Attention to detail, patience and a positive attitude is a must.
• Valid driver’s license required.
• Professional demeanor and work ethic.
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Greet incoming guests and continue to provide best-in-class customer service to customers and employees alike.
• Communicate with customers in a professional, friendly, and efficient manner.
• Coordinate appointments for our customers.
• Perform vehicle walk arounds in the service drive.
• Assign customers to Service Advisors as needed using computer software.
• Provide various administrative support as it pertains to the store.

Skills

Customer service

Attention to detail

Communication

Professional demeanor

Education

High school diploma or equivalent

Tools

Computer software

Administrative systems

Job description

Ed Napleton Automotive Group in Milwaukee is seeking a Service Center Support Associate to greet guests, provide outstanding service, and coordinate service appointments in a fast-paced dealership environment. You will support service advisors, perform administrative tasks, and help maintain smooth operations across the service department.

A high school diploma and strong customer service skills are required; background check may be required.