Service Drive Guest Support Specialist

Napleton Nissan; Milwaukee (WI); Hybrid; USD 19,000 - 29,000; Full time

Benefits offered by this job

Top compensation plans

Family Owned and Operated – 90+ years

Medical, Dental, Vision Insurance, 401

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and a

Fantastic Growth Opportunities

Job summary

Napleton Nissan in Milwaukee, part of the Ed Napleton Automotive Group, is seeking a Service Center Support Associate to join our growing team. Take advantage of career growth within a national automotive group that values service excellence.

You will greet guests, coordinate appointments, support service advisors, and handle administrative tasks with professionalism. Requirements include a high school diploma, strong customer service, computer skills, a valid driver's license, and a positive

Qualifications

• High school diploma or equivalent.
• Excellent customer service experience required.
• Computer and administrative experience are preferred.
• Attention to detail, patience and a positive attitude is a must.
• Valid driver’s license required
• Professional demeanor and work ethic.
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Greet incoming guests and provide best-in-class customer service to customers and employees alike.
• Communicate with customers in a professional, friendly, and efficient manner.
• Coordinate appointments for our customers.
• Perform vehicle walk arounds in the service drive.
• Assign customers to Service Advisors as needed using computer software.
• Provide various administrative support as it pertains to the store.

Skills

Customer service

Communication

Administrative support

Computer proficiency

Education

High School Diploma

Tools

MS Office

Job description

Napleton Nissan in Milwaukee, part of the Ed Napleton Automotive Group, is seeking a Service Center Support Associate to join our growing team. Take advantage of career growth within a national automotive group that values service excellence.

You will greet guests, coordinate appointments, support service advisors, and handle administrative tasks with professionalism. Requirements include a high school diploma, strong customer service, computer skills, a valid driver's license, and a positive