Automotive Service Drive Support Specialist

Napleton Automotive Group; Milwaukee (WI); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Employee Discounts

Job summary

Ed Napleton Automotive Group in Milwaukee is seeking a Service Center Support Associate to greet guests, assist service staff, and handle administrative tasks in a fast-paced dealership environment.

The role emphasizes customer service, professional communication, and reliable follow-through on appointments, vehicle walk-arounds, and data entry. This entry-level opportunity offers training, growth potential, and a stable career path with a respected family-owned company.

Qualifications

• High school diploma or equivalent.
• Excellent customer service experience required.
• Computer and administrative experience are preferred.
• Attention to detail, patience and a positive attitude is a must.
• Valid driver’s license required
• Professional demeanor and work ethic.
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Greet incoming guests and continue to provide best-in-class customer service to customers and employees alike.
• Communicate with customers in a professional, friendly, and efficient manner.
• Coordinate appointments for our customers.
• Perform vehicle walk arounds in the service drive.
• Assign customers to Service Advisors as needed using computer software.
• Provide various administrative support as it pertains to the store.

Skills

Customer service

Communication

Administrative tasks

Attention to detail

Professional demeanor

Driver's license

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Ed Napleton Automotive Group in Milwaukee is seeking a Service Center Support Associate to greet guests, assist service staff, and handle administrative tasks in a fast-paced dealership environment.

The role emphasizes customer service, professional communication, and reliable follow-through on appointments, vehicle walk-arounds, and data entry. This entry-level opportunity offers training, growth potential, and a stable career path with a respected family-owned company.