Service Drive Lead & Guest Experience Advisor

Gee-Automotive-Companies-1; Portland (OR); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, Vision

Pet insurance

Company-paid Life Insurance

401k with company match

Employee Assistance Plan

PTO from Day 1

Voluntary benefits

Employee discount on service, parts, &

Job summary

Ron Tonkin Honda in Portland is seeking a high-energy Main Line Advisor to connect guests with our technicians, explain repairs clearly, and help customers prioritize services.

With 1–3 years of automotive advising experience and CDK familiarity, you will drive customer satisfaction, meet sales forecasts, and own the guest experience from arrival to completion.

Join a team that values promotion, a strong benefits package, and a culture built on integrity and community involvement.

Qualifications

• 1–3 years automotive advising experience or equivalent.
• CDK experience strongly recommended.
• Team-oriented mindset and collaborative approach.

Responsibilities

• Act as quarterback of the service drive, building trust with guests.
• Bridge shop needs and guest expectations by explaining repairs clearly.
• Drive technician productivity by helping meet and exceed sales forecasts.

Skills

Automotive Advising

Sales orientation

Customer service

Tools

CDK

Job description

Ron Tonkin Honda in Portland is seeking a high-energy Main Line Advisor to connect guests with our technicians, explain repairs clearly, and help customers prioritize services.

With 1–3 years of automotive advising experience and CDK familiarity, you will drive customer satisfaction, meet sales forecasts, and own the guest experience from arrival to completion.

Join a team that values promotion, a strong benefits package, and a culture built on integrity and community involvement.