Main Line Service Advisor: VIP Guest Experience & Growth

Ron Tonkin Honda; Portland (OR); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pet insurance

Life insurance (company-paid)

401k with match

Employee assistance program

Paid time off

Employee discount on service/parts/veh

Job summary

Ron Tonkin Honda in Portland, OR is seeking a high-energy Main Line Advisor to join our team. As the only Honda dealership in Portland, our bays are busy and our customers need a trusted guide between the guests and our technicians.

This role rewards a knack for sales, strong communication, and the ability to explain repairs clearly while helping guests prioritize services. Prev CDK experience is strongly recommended.

Qualifications

• Experienced: 1–3 years of Automotive Advising experience
• Software: Prior CDK experience
• Team-Oriented: You believe that we win together
• Detail-Minded: You catch the small things before they become big problems

Responsibilities

• Be the Expert: Bridge the gap between the shop and the guest, explaining repairs and technical needs clearly
• Drive Results: Maximize technician productivity by meeting and exceeding sales forecasts
• Consult & Curate: Help guests prioritize essential services and provide options that fit their needs
• Keep the Loop Closed: Proactively update customers on completion times, costs, and any changes in the repair process
• Own the Experience: Ensure every guest leaves feeling like a VIP

Skills

Automotive Advising

Tools

CDK

Job description

Ron Tonkin Honda in Portland, OR is seeking a high-energy Main Line Advisor to join our team. As the only Honda dealership in Portland, our bays are busy and our customers need a trusted guide between the guests and our technicians.

This role rewards a knack for sales, strong communication, and the ability to explain repairs clearly while helping guests prioritize services. Prev CDK experience is strongly recommended.