Service Drive Concierge — Customer Experience

Sears Imported Autos Inc.; Minnetonka, Northern (MN, KY); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Sears Imported Autos Inc. is seeking a Service Drive Attendant to warmly greet customers arriving at the service area and guide them to the right person or location. You will help maintain flow and provide a friendly, professional presence on the drive.

Responsibilities include performing a walk-around of vehicles, recording key details (name, VIN, tag, mileage, and visible damage), keeping the service drive clean and safe, assisting with loaner vehicles, and adhering to safety policies.

Qualifications

• High school diploma or GED required.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
• Performs a walk-around of vehicles.
• Controls service traffic flow and parking.
• Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage.
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
• Maintains a professional appearance.
• Installs seat covers and floor mats
• Helps with loaner vehicles
• Follows safe driving and speed policy
• Other Duties as assigned

Skills

Customer service

Communication

Attention to detail

Safety awareness

Education

High school diploma or GED

Job description

Sears Imported Autos Inc. is seeking a Service Drive Attendant to warmly greet customers arriving at the service area and guide them to the right person or location. You will help maintain flow and provide a friendly, professional presence on the drive.

Responsibilities include performing a walk-around of vehicles, recording key details (name, VIN, tag, mileage, and visible damage), keeping the service drive clean and safe, assisting with loaner vehicles, and adhering to safety policies.