Service Drive Concierge: Welcoming Auto Customers

Murgadoautomotive; Chicago (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Paid time off

Career growth opportunities

Employee discounts

Job summary

Honda of Downtown Chicago is seeking a friendly Automotive Service Greeter to welcome service customers and help keep our service drive running smoothly. This full-time role requires strong customer service skills, reliability, and the ability to stay organized in a fast-paced dealership environment.

You will greet guests, direct traffic, and support the service team by communicating with advisors, technicians, and porters.

Qualifications

• Customer service mindset with friendly, patient, professional communication.
• Dependable attendance, punctuality, and ability to stay focused in a busy service environment.
• Strong organizational skills: multitask, follow directions, prioritize customer needs.

Responsibilities

• Greet customers: Welcome guests as they arrive in the service drive and create a professional, helpful first impression.
• Direct traffic: Assist with vehicle flow in the service lane and help customers find the right advisor or waiting area.
• Support the service team: Communicate with service advisors, technicians, and porters to help provide a smooth customer experience.
• Answer basic questions: Provide clear, friendly assistance and connect customers with the appropriate team member when needed.
• Keep areas organized: Help maintain a clean, safe, and welcoming service drive and customer waiting area.
• Represent the dealership: Demonstrate professionalism, courtesy, and a customer-first attitude every day.

Skills

Customer service mindset

Dependability

Organization

Valid driver’s license

Experience in customer service/retail/

Job description

Honda of Downtown Chicago is seeking a friendly Automotive Service Greeter to welcome service customers and help keep our service drive running smoothly. This full-time role requires strong customer service skills, reliability, and the ability to stay organized in a fast-paced dealership environment.

You will greet guests, direct traffic, and support the service team by communicating with advisors, technicians, and porters.