Service Dispatcher

D2B Groups; Gonzales (TX); On-site; USD 36,000 - 50,000; Full time

Job summary

A leading company seeks a skilled Service Dispatcher to coordinate the schedules and activities of field technicians. Your role involves receiving service requests, assigning jobs, and ensuring efficient service delivery. Ideal candidates have strong communication skills and organizational abilities, with dispatch experience preferred.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Qualifications

• 1+ year of scheduling in a service oriented company.
• Experience in dispatching or a related field is preferred.

Responsibilities

• Coordinate schedules and activities of field technicians.
• Receive service requests and assign technicians to jobs.
• Monitor job progress and communicate with customers.

Skills

Communication

Organizational Skills

Time Management

Multitasking

Education

High school diploma or equivalent

Job description

Our client currently seeking a skilled and organized Service Dispatcher to join their team. As a Service Dispatcher, you will play a key role in coordinating the schedules and activities of the field technicians. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians, and other team members to ensure efficient and timely service delivery. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. Previous experience in dispatching or a related field is preferred.

• High school diploma or equivalent
• 1+ year of scheduling in a service oriented company

• Strong communication and interpersonal skills

• Excellent organizational and time management skills

• Ability to multitask and prioritize effectively

• Experience in dispatching or a related field is preferred

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)