Service Dispatcher

Facility Solutions Group; Englishtown (NJ); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading company in lighting and electrical services seeks a Service Dispatcher to join their New Jersey team. This entry-level position entails scheduling technicians, maintaining records, and providing excellent customer service. Candidates should possess strong organizational and communication skills along with a high school diploma.

Benefits

Stable employment

401K Program with matching

Medical, Dental and Life benefits

Advancement opportunities for outstanding performers

Qualifications

• Experience in scheduling/dispatching is required.
• Valid driver's license necessary.
• Experience in lighting and electrical is a plus.

Responsibilities

• Examine and analyze work order requests from customers.
• Schedule service calls and dispatch field technicians.
• Keep record of service calls and work orders.

Skills

Customer Service

Organizational Skills

Communication Skills

Multitasking

Education

High School Diploma or General Education Degree

Job description

Join to apply for the Service Dispatcher role at Facility Solutions Group

1 day ago Be among the first 25 applicants

Join to apply for the Service Dispatcher role at Facility Solutions Group

Job Details

Level: Entry

Job Location: 14 - New Jersey - Manalapan, NJ

Position Type: Full Time

Education Level: High School

Salary Range: $50,000.00 - $60,000.00 Salary/year

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support by contributing to the quality of life of all employees.

As one of the nation's largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions is expanding their staff and seeking a Service Dispatcher to join the New Jersey team.

Job Description

As a Service Dispatcher you will examine and analyze work order requests from customers and schedule the appropriate field technician, relaying important information such as contact person, and service to be rendered or article to be repaired. The ideal candidate will possess a high level of professional customer service, be extremely organized, experience in scheduling and be comfortable working in Excel and Word.

A Service Dispatcher will

• Prepare work order and distributes to field technicians.
• Schedule service call and dispatches field technicians.
• Keep record of service calls and work orders.
• Update and maintain service management system with complete notes and current status.
• Audit and close completed work orders
  
  

Qualifications

The ideal candidate will satisfy the following requirements and qualifications

• High School Diploma or General Education Degree
• One year experience in scheduling/dispatching
• Valid driver's license
• Ability to multitask while staying organized
• Strong verbal and written communications skills
• Positive customer service skills
• Experience in lighting and electrical a plus!
  
  

Benefits

• Stable employment
• 401K Program with matching
• Medical, Dental and Life benefits
• Advancement opportunities for outstanding performers
  
  

To see more about FSG's culture, click the following link: http://subspla.sh/1lemcgO

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Distribution and Supply Chain

• Industries

  Truck Transportation

Referrals increase your chances of interviewing at Facility Solutions Group by 2x

Sign in to set job alerts for “Service Dispatcher” roles.

Driver- Local (Piscataway) SIGN-ON BONUS

West Long Branch, NJ $22.92-$22.92 4 weeks ago

Anticipated Transportation Dispatcher 2025-2026 School Year (064)

Princeton, NJ $25.50-$27.03 38 minutes ago

East Brunswick, NJ $17.00-$17.00 1 week ago

Transportation Dispatcher - 2025-2026 School Year

Somerville, NJ $47,033.00-$47,033.00 3 weeks ago

East Windsor, NJ $21.00-$30.00 4 months ago

New Brunswick, NJ $26.00-$35.00 2 months ago

New Jersey, United States $24.00-$27.00 1 day ago

Public Safety Telecommunicator (Part-Time)

New Brunswick, NJ $23.00-$26.00 1 month ago

Customer Service (Games) - Immediate Start!

New Brunswick, NJ $24.59-$30.60 2 months ago

New Brunswick, NJ $24.59-$30.60 1 week ago

Englishtown, NJ $16.00-$20.00 2 months ago

Red Bank, NJ $60,000.00-$72,500.00 2 weeks ago

Perth Amboy, NJ $22.00-$23.00 6 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.