Service Dispatcher

Eastern Lift Truck Co.; New Jersey; On-site; USD 10,000 - 60,000; Full time

Job summary

Eastern Lift Truck Co. is seeking a Service Dispatcher for its Piscataway, New Jersey location. The role involves scheduling service repairs, dispatching technicians, and ensuring timely completion of planned maintenance. We offer competitive hourly pay along with comprehensive benefits, all within a family-oriented company.

Benefits

Medical, dental, vision, and prescription plan

401k with partial company match

Paid vacation and sick days

Paid holidays

Short- & long-term disability

Basic/supplemental life insurance

Qualifications

• Must possess unwavering customer service drive and focus.
• Ability to multi-task and work in a fast-paced environment.
• Must be a team player.

Responsibilities

• Schedule service repairs and dispatch field service technicians.
• Receive service requests from customers and coworkers.
• Enter information into the computer and prepare reports.

Skills

Customer service drive

Multi-tasking

Team player

Proficient in Microsoft Word

Proficient in Microsoft Excel

Job description

Posted Wednesday, June 25, 2025 at 4:00 AM

Eastern Lift Truck Co.

Service Dispatcher

Currently, we are seeking a Service Dispatcher to support our Piscataway, New Jersey location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!

Main Duties :

Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines

Schedule and dispatch planned maintenance to ensure timely completion

Receive service requests from customers and coworkers

Enter information into the computer

Assist with paperwork and prepare reports

May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors

Requirements :

Must possess unwavering customer service drive and focus

Ability to multi-task and work in a fast-paced environment

Must be a team player

Proficient with Microsoft Word and Excel

Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.

Compensation:
This position is paid hourly with a pay range of $27.00/hr - $34.00/hr. Compensation is based on experience.

Who is Eastern Lift Truck Co.?

Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.

“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/ Vets ”