Service Dispatcher

Davita Inc.; Lakewood Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A well-established company is seeking a Service Dispatcher to join their team in Piscataway, New Jersey. This role requires strong customer service skills and dispatch experience to ensure timely service delivery and excellent communication with field technicians and clients. The opportunity offers competitive compensation, benefits, and a supportive work environment.

Benefits

Medical, dental, and vision insurance

401k with partial company match

Paid vacation and sick days

Short- & long-term disability

Basic and supplemental life insurance

Qualifications

• Dispatch experience desired.
• Unwavering customer service drive and focus.
• Ability to multi-task in fast-paced environment.

Responsibilities

• Schedule service repairs and dispatch technicians.
• Receive service requests from customers.
• Assist with paperwork and prepare reports.

Skills

Customer Service

Multi-tasking

Team Player

Dispatch Experience

Pleasant Phone Demeanor

Stable Work History

Tools

Microsoft Word

Microsoft Excel

Job description

Eastern Lift Truck Co.

Service Dispatcher

Currently, we are seekingaService Dispatcher to support our Piscataway, New Jersey location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!

Main Duties:

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  Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines

  
  


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  Schedule and dispatch planned maintenance to ensure timelycompletion

  
  


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  Receive service requests from customers and coworkers

  
  


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  Enter information into the computer

  
  


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  Assist with paperwork and prepare reports

  
  


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  May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors

  
  

Requirements:

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  Dispatch experience desired

  
  


• 
  

  Must possess unwavering customer service drive and focus

  
  


• 
  

  Ability to multi-task and work in a fast-paced environment

  
  


• 
  

  Must be a team player

  
  


• 
  

  Pleasant phone demeanor

  
  


• 
  

  Stable work history

  
  

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  Proficient with Microsoft Word and Excel

  
  

Benefits:

Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.

Compensation:
This position is paid hourly with a pay range of $27.00/hr - $34.00/hr. Compensation is based on experience.

Who is Eastern Lift Truck Co.?

Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the 'heart and soul' of the company.

Find out more at: www.easternlifttruck.com

"Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets"