Service Desk Technician

Quantix; Golden (CO); On-site; USD 45,000 - 65,000; Full time

Job summary

A client located in Golden, CO is looking for a Service Desk Technician for a long-term contract position. The role involves diagnosing and resolving technical issues related to desktops, laptops, and printers while supporting internal employees through a call center setup. Ideal candidates should be skilled in both Windows and Mac environments, with additional experience in Active Directory and Exchange being desirable.

Qualifications

• Proficient in Windows 7 and Mac OSX 10.7.
• Experience with Microsoft Office for both platforms.
• Familiarity with Active Directory and Exchange is a plus.

Responsibilities

• Diagnosing and troubleshooting desktop/laptop issues.
• Handling calls from internal employees in a call center environment.
• Participating in an on-call rotation across the team.

Skills

Windows 7

Mac OSX 10.7

Microsoft Office

Active Directory

Exchange

Skype for Business

Job description

Client located in Golden, CO is seekinga Service Desk Technicianfor a long-term contract position. This position will participate in a call center environment handling calls from internal employees. Responsibilities will include diagnosing and troubleshooting desktop/laptop issues, printer issues,operating system issues and software issues. This position includes on-call rotation spread across the team.

Qualifications

Required Skills:

1) Windows 7.

2) Mac OSX 10.7.

3) Microsoft Office (Windows and Mac).

Desired Skills:

1) Active Directory.

2) Exchange.

4) Skype for Business / Lync.

Additional Information

Please send your updated resume to rjuarez@quantixinc. com or you may reach me at 303-557-4014.

Since 2002, Quantix ProTech has successfully delivered IT resources and solutions to companies while building a solid reputation for integrity and consistent quality. Quantix ProTech continues to partner with the commercial sector for specialized IT placement and staffing services. Quantix ProTech was recently featured in US News and World Report and Forbes.