Service Desk Technician

LaSalle Network; Downers Grove (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Help Desk Technician, where your technical skills can make a real difference in healthcare. In this hands-on role, you'll support hospitals and clinics by ensuring their technology runs smoothly. You'll be the first line of defense in solving IT challenges, from troubleshooting hardware and software to installing essential medical equipment. This position offers the opportunity to grow your skills while contributing to meaningful healthcare solutions. If you're passionate about IT and eager to make an impact, this role is perfect for you.

Benefits

Medical coverage

Dental coverage

Vision coverage

Paid Leave

Sick Leave

Qualifications

• High school diploma required; technical certifications or associate degree preferred.
• Strong problem-solving and troubleshooting abilities.

Responsibilities

• Provide onsite IT support for essential healthcare systems and devices.
• Troubleshoot and resolve hardware, software, and networking issues.
• Install and configure medical and IT equipment.

Skills

Problem-solving

Troubleshooting

Effective communication

Basic understanding of hardware/software

Education

High school diploma

Technical certifications

Associate degree

Job description

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Your technical skills can help save lives! LaSalle Network is hiring a Help Desk Technician to support hospitals, clinics, and medical offices by ensuring their technology runs smoothly. This is a hands-on, high-impact role where you'll be the first line of defense in solving IT challenges for healthcare professionals.

Help Desk Technician Responsibilities:

• Provide onsite IT support for essential healthcare systems and devices
• Troubleshoot and resolve hardware, software, and networking issues
• Install and configure medical and IT equipment, ensuring compliance with healthcare regulations
• Perform system updates, security scans, and routine maintenance
• Partner with IT teams and vendors to address complex technical issues
• Maintain detailed documentation of service activities and solutions
• Follow all safety protocols and infection control measures
• Manage IT inventory, track usage, and order necessary equipment
• Stay ahead of the curve by participating in training and professional development

Help Desk Technician Requirements:

• High school diploma required; technical certifications or associate degree preferred
• Passion for IT and interest in healthcare technology
• Strong problem-solving and troubleshooting abilities
• Effective communication skills to support non-technical users
• Basic understanding of computer hardware, software, and networking
• Ability to work independently and collaborate within a team
• A valid driver's license and reliable transportation

If you're looking for a meaningful IT role where you can grow your skills and contribute to healthcare, apply today!

Thank you,

Ashish Saluja
Project Manager
LaSalle Network

LNPW

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: https://www.thelasallenetwork.com/wp-content/uploads/2024/04/Field-Employee-Benefits-LaSalle-Network.pdf

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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