Service Desk Engineer — Automate IT & Elevate Support

Commonwealth Fusion Systems; Harvard (MA); On-site; USD 60,000 - 95,000; Full time

Job summary

Commonwealth Fusion Systems is seeking a Service Desk Engineer to lead support and automation of IT processes in Devens, MA. The ideal candidate possesses service desk experience or systems administration skills and a desire to improve processes through automation.

This role will involve working with the IT service desk and collaborating closely with the infrastructure team on projects aimed at enhancing security and efficiency. Salary ranges from $60,000 to $95,000 annually.

Qualifications

• Experience in a service desk role or as a systems administrator.
• Ability to automate processes to reduce manual labor.
• Strong problem-solving and communication skills.

Responsibilities

• Act as the first point of contact for IT issues.
• Collaborate with the infrastructure team on projects.
• Focus on automating processes to avoid repetitive tasks.

Skills

Service desk experience

Systems administration

IT issues troubleshooting

Automation knowledge

Job description

Commonwealth Fusion Systems is seeking a Service Desk Engineer to lead support and automation of IT processes in Devens, MA. The ideal candidate possesses service desk experience or systems administration skills and a desire to improve processes through automation.

This role will involve working with the IT service desk and collaborating closely with the infrastructure team on projects aimed at enhancing security and efficiency. Salary ranges from $60,000 to $95,000 annually.