Service Desk Coordinator

Paul Mitchell Schools; St. Louis (MO); Sur place; USD 19 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Employee discounts on products and服务

Monthly paid staff training

Opportunity to support student clubs &

On-site campus role

Résumé du poste

Paul Mitchell The School St. Louis is seeking a part-time Service Desk Coordinator to welcome guests and support student leaders at our St. Louis, MO campus.

This role is onsite and offers $17 per hour, with opportunities to engage with future beauty professionals and assist with guest services operations. You will manage check-in/check-out, phone systems, scheduling, and cash handling while fostering a positive, professional learning environment and representing the school’s values in every

Qualifications

• Customer service experience.
• Sales experience in products and services to guests.
• Experience maintaining organized product displays and stocked shelves.
• Experience handling phone systems.
• Ability to manage cash and balance cash drawers.
• Friendly personality.
• Good organization and communication skills.
• Passion for the beauty industry, honesty, and professionalism.
• Basic computer and software skills.
• Ability to stand, walk, perform repetitive motions and use a computer screen.

Responsabilités

• Greet and assist guests who call, text, or arrive on campus.
• Mentor Future Professionals during observation and learning activities.
• Handle phone systems, schedule guest appointments, and check-in/check-out.
• Manage cash drawers and balance cash transactions.
• Support a positive learning environment and guest experience.

Connaissances

Customer service

Sales experience

Cash handling

Phone system experience

Communication skills

Retail display

Basic computer skills

Outils

POS software

Description du poste

Paul Mitchell The School St. Louis is searching for a part-time Service Desk Coordinator at our St. Louis, MO campus. This part-time customer service role offers competitive pay at $17 per hour, along with employee discounts on products and services, monthly paid staff training, and the chance to support student clubs and activities.

WHO WE ARE

Paul Mitchell The School St. Louis is a premier cosmetology school dedicated to training future beauty professionals in the heart of the Central West End. As a member of our team, you'll find a supportive, collaborative environment where educators and staff are empowered to inspire students and shape the next generation of the beauty industry. Since 2007, we've cultivated a vibrant workplace that values professional growth, creativity, and meaningful connections. Join us and enjoy opportunities for development, creative expression, and the chance to make a lasting impact on both students' lives and the world of beauty!

YOUR SCHEDULE

This part-time customer service position requires flexibility, with shifts available in the mornings, afternoons, evenings, and on Saturdays. You will work onsite at our St. Louis campus.

YOUR DAY AS A SERVICE DESK COORDINATOR:

As a part-time Service Desk Coordinator, you will greet and accommodate guests who call, text, or enter the school, making a memorable first impression every day. You will participate in assisting and mentoring our Future Professionals as they observe and learn the systems required for a smooth guest service experience, from check-in to check-out. You will handle phone systems, manage cash drawers, schedule guest appointments, and support a positive learning environment for all who enter our campus.

SERVICE DESK COORDINATOR REQUIREMENTS

• Customer service experience
• Sales (supporting and recommending products and services to guests) experience
• Experience maintaining organized product displays and stocked retail shelves
• Experience in handling phone systems
• Ability to manage cash and balance cash drawers
• Friendly personality
• Good organization and communication skills
• Passion for the beauty industry, honesty, and professionalism
• Basic computer and software skills
• Ability to stand, walk, perform repetitive motions, and spend time at a computer screen

Paul Mitchell The School St. Louis is an equal opportunity employer.

Jeanne Clery Disclosure of Campus Security Policy and Campus Statistics Act. The school's Campus Crime Security Report (also known as the Annual Report), includes information like the three previous years of crime statistics, certain safety and security policies; and how the school provides timely warnings about Clery crimes that pose an immediate threat to students. It is available at:

https://paul-mitchell-schools-website-lightsail.s3.amazonaws.com/uploads/sites/209/St.-Louis-Campus-Safety-and-Security-Policy-09-24.pdf