Service Desk Co-op: IT Support & Leadership Rotation

Institute of Nuclear Power Operations (INPO)

Atlanta (GA)

Presencial

USD 25 000 - 30 000

Tempo integral

14 dias+

Recebe uma resposta deste empregador

O teu currículo e carta de apresentação, adaptados exatamente ao que estão a contratar.

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Vantagens oferecidas por esta oferta de emprego

Mentorship program
Lunch and learn sessions
Semesterly certification coverage
Performance bonus

Resumo da oferta

Institute of Nuclear Power Operations (INPO) seeks a cooperative Education Service Desk Assistant to support desktops, laptops, printers, and peripherals, and to assist with software troubleshooting. Co-ops rotate through roles from front desk staff to team lead, gaining exposure to a range of IT operations.

You'll join a culture that blends learning with hands-on work, pairing you with mentors and participating in regular training sessions.

Qualificações

  • Co-ops pursuing degrees in CS or IT.
  • Willingness to undergo background check and drug test.
  • Customer-service oriented and able to learn new software quickly.

Responsabilidades

  • Maintain and troubleshoot desktops, laptops, printers, and peripherals.
  • Provide end-user software support and issue resolution.
  • Assist with configuring hardware and preparing devices for evaluators.
  • Help rotate through Service Desk roles as part of the program.

Conhecimentos

Desktop support
Laptop support
Printer support
Peripheral setup
Software troubleshooting

Formação académica

Pursuing degree in computer science or information technology

Ferramentas

HDI Customer Service Training
CompTIA A+ (Exams 220-801 & 220-802)
Microsoft Certified Solutions Associate Windows 10 (Exams 70-698 & 70-697)

Descrição da oferta de emprego

Institute of Nuclear Power Operations (INPO) seeks a cooperative Education Service Desk Assistant to support desktops, laptops, printers, and peripherals, and to assist with software troubleshooting. Co-ops rotate through roles from front desk staff to team lead, gaining exposure to a range of IT operations.

You'll join a culture that blends learning with hands-on work, pairing you with mentors and participating in regular training sessions.

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