Service Desk Co-op: IT Ops & Hardware Support

University of Cincinnati; Cincinnati (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

University of Cincinnati invites applications for multiple vacancies of the same IT Service Desk Co-op role. Co-ops will handle a broad range of technical issues and contribute to documentation while supporting daily operations.

This on-campus role is 40 hours per week. UC is an E-Verify employer and offers exposure to real-world IT service delivery within a large public research university environment.

Qualifications

• Co-op employment must be related to some phase of the field of study in which the student is engaged, and diversified to afford a range of experience.
• Co-op students must meet the enrollment requirement for the entire quarter.

Responsibilities

• Encompasses student worker roles as a backup option/escalation if student worker is unavailable or in need of help
• Oversee operations to ensure smooth business continuity
• Initiate warranty repair requests
• Perform office moves and hardware setups
• Provide discretionary overrides for loaner request

Job description

University of Cincinnati invites applications for multiple vacancies of the same IT Service Desk Co-op role. Co-ops will handle a broad range of technical issues and contribute to documentation while supporting daily operations.

This on-campus role is 40 hours per week. UC is an E-Verify employer and offers exposure to real-world IT service delivery within a large public research university environment.