Service Desk & Bookkeeping Assistant Manager

Northeast Grocery; Town of Henrietta (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Tops Markets in Henrietta, NY is seeking a Full-Time Assistant Office Manager Store #416 to oversee service desk and bookkeeping operations while ensuring excellent customer service. The role includes cash handling, supervision, and compliance with store policies.

The starting pay is $18.50 per hour, with rates of pay determined by experience and labor contract seniority. This position emphasizes accurate cash handling, loss control, and efficient desk management.

Formación

• Must be 18 years of age.
• Ability to read, write, and perform basic math functions.
• Possess basic computer skills and strong communication skills.

Responsabilidades

• Prioritize multiple tasks without constant supervision.
• Handle cash, checks, and other media and distinguish between various forms of currency.
• Responsible for proper cash and media reconciliation at the end of each shift.
• Maintain a clean and organized environment around the service desk and bottle area.
• Answer incoming telephone calls and direct to correct person/department.
• Inform manager on duty and/or office manager of any problems or important information.
• Assist Service Desk manager in selection, training, and development of service desk and bookkeeping associates.
• Complete all necessary paperwork relating to Bookkeeping and Service Desk Department.
• Follow all Federal, State, and Local regulations as well as company policies regarding Service Desk operations, safety, and sanitation.
• Ensure all security procedures are followed to protect from internal/external theft
• Maintain efficient use of supplies
• Confirm all equipment is in proper working condition
• Report any information/problems to Service Desk manager
• Act in place of Service Desk/Bookkeeping manager when they are absent
• Follow direction of managers, as given

Conocimientos

Basic math

Reading/Writing

Computer skills

Communication skills

Herramientas

Cash Register

Money Order Machine

Lottery Vending Machine

Lottery Machine

Coinstar

Western Union System

Computer

Certegy Check Cashing System

Safe

Descripción del empleo

Tops Markets in Henrietta, NY is seeking a Full-Time Assistant Office Manager Store #416 to oversee service desk and bookkeeping operations while ensuring excellent customer service. The role includes cash handling, supervision, and compliance with store policies.

The starting pay is $18.50 per hour, with rates of pay determined by experience and labor contract seniority. This position emphasizes accurate cash handling, loss control, and efficient desk management.