Service Department Manager – Trucks & Team Growth

Hunter Truck; Colchester (VT); Vor Ort; USD 75.000 - 95.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Bonus opportunities

401(k) with company match

Training and advancement

Family-owned since 1938

Zusammenfassung

Hunter Truck in Colchester, VT is seeking a Service Manager to lead our service department from 8:00AM to 5:00PM, Monday through Friday. This full-time role offers a salary range of $75,000 to $95,000 per year, with responsibilities for staffing, budgeting, and service records.

You will drive profitability, ensure high-quality repairs, and maintain strong relationships with customers and manufacturers. A proven leadership background in automotive service is required, with a focus on safety and

Qualifikationen

• Four to ten years related experience and/or training.

Aufgaben

• Forecasts goals and objectives for the department and strives to meet them.
• Review and analyze technician performance results and provides leadership and guidance when applicable.
• Creates and uses specific plans and programs designed to meet sales revenues and net profit goals.
• Hire, train, motivate, counsel, and monitor the performance of all service department staff.
• Prepares and administers an annual operating budget for the service department.
• Maintains reporting systems required by general management.
• Attend manager’s meetings.
• Monitor and control the performance of the department using appropriate reports, tracking systems, and surveys.
• Develop and implement a marketing plan which promotes new and repeat business.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Inspect facilities, operations, equipment and machinery to observe possible unsafe conditions and adherence to the law.
• Ensure the proper care, storage, and inventory of special tools.
• Handle customer complaints immediately and according to dealership's guidelines.

Kenntnisse

Staff supervision

Budgeting

Forecasting

Communication

Jobbeschreibung

Hunter Truck in Colchester, VT is seeking a Service Manager to lead our service department from 8:00AM to 5:00PM, Monday through Friday. This full-time role offers a salary range of $75,000 to $95,000 per year, with responsibilities for staffing, budgeting, and service records.

You will drive profitability, ensure high-quality repairs, and maintain strong relationships with customers and manufacturers. A proven leadership background in automotive service is required, with a focus on safety and