Service Department Lead — Auto & Fleet Support

Davey Coach Bus Sales; Sedaila (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Vacation & Sick pay

9 Paid Holidays

401k with 4% company match

Medical, Dental, Vision, Life, STD

Job summary

Davey Coach Sales is the leader in van and bus sales in Colorado and across the country. We have an immediate opening for a Service Manager in our office, responsible for daily management of Service production and supervising the Service Writing counter and Technicians.

Your responsibilities include inputting inquiries into work orders, tracking active tickets, coordinating with technicians and parts, and ensuring timely, courteous customer service. Benefits are included.

Qualifications

• 2 years of experience in a service manager role (preferred).
• Strong computer skills including Microsoft Office and Excel.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to manage internal processes and multiple projects with attention to detail.

Responsibilities

• Oversee daily management of Service production and supervision of Service Writers and Technicians.
• Ensure all tickets are dispatched and completed timely, and properly billed.
• Maintain and track work orders; audit tickets for accuracy; ensure weekly closure.
• Coach staff and participate in performance reviews; manage PTO and timekeeping.

Skills

Microsoft Office

Excel

Interpersonal communication

Time management

Tools

Office software

Job description

Davey Coach Sales is the leader in van and bus sales in Colorado and across the country. We have an immediate opening for a Service Manager in our office, responsible for daily management of Service production and supervising the Service Writing counter and Technicians.

Your responsibilities include inputting inquiries into work orders, tracking active tickets, coordinating with technicians and parts, and ensuring timely, courteous customer service. Benefits are included.