Service Delivery Manager - Data-Driven Ops Leader

CompuNet, Inc.; Boise (ID); On-site; USD 90,000 - 130,000; Full time

Job summary

CompuNet, Inc. seeks a Service Delivery Manager to join our regional Service Delivery team. You will track resource allocation, manage project timelines, and enable engineers and project managers to deliver high-quality services.

The role requires experience in professional services, strong data analytics, and leadership to collaborate with regional leadership and sales. This position emphasizes data-driven decision making and process improvement across projects.

Qualifications

• Bachelor's degree in a business-related field or 4+ years of equivalent work experience.
• 1–3 years of project management, operations, and/or relevant consulting experience.
• Demonstrated experience delivering or supporting professional services.
• Strong Power BI, data visualization, forecasting skills.

Responsibilities

• Track service opportunities and forecast resource commitments from deal creation to close.
• Configure projects based on billing methods and ensure accurate time/expense tracking.
• Monitor resource utilization and project schedules, and manage risks.
• Develop and maintain operational dashboards; provide data-driven insights to leadership.

Skills

Project management

Operations

Power BI

Data analysis

Risk management

Team leadership

Executive communication

Education

Bachelor's degree in business

Tools

ConnectWise Manage

Microsoft Dynamics

Job description

CompuNet, Inc. seeks a Service Delivery Manager to join our regional Service Delivery team. You will track resource allocation, manage project timelines, and enable engineers and project managers to deliver high-quality services.

The role requires experience in professional services, strong data analytics, and leadership to collaborate with regional leadership and sales. This position emphasizes data-driven decision making and process improvement across projects.