Service Delivery Coordinator | Client-Focused Ops Lead

Baker Hughes Inc.; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive private medical care

Life insurance

Disability programs

Tailored financial programs

Job summary

Baker Hughes Inc. is seeking a Service Delivery Coordinator to safeguard health and safety, manage contracts and quotes, coordinate multi-team job activities, and efficiently schedule resources.

You will act as the primary client liaison throughout prep, execution, and close-out, ensuring delivery aligns with client expectations and Baker Hughes standards. The role emphasizes risk assessment, escalation when needed, and strong collaboration across functions to prevent revenue leakage and support

Responsibilities

• Protect health and safety of personnel and the environment by following non-negotiables and processes.
• Understand and capitalize on contracts/quotes.
• Coordinate and monitor job activities across organizational boundaries.
• Schedule and dispatch resources according to job requirements.
• Serve as primary client contact from prep to close-out and manage the ongoing relationship.
• Escalate issues that could impact service delivery and follow Change Management processes.
• Ensure invoices align with contracts and support timely cash collection.

Skills

Coordination

Project management

Client relations

Scheduling

Risk management

Financial control

Job description

Baker Hughes Inc. is seeking a Service Delivery Coordinator to safeguard health and safety, manage contracts and quotes, coordinate multi-team job activities, and efficiently schedule resources.

You will act as the primary client liaison throughout prep, execution, and close-out, ensuring delivery aligns with client expectations and Baker Hughes standards. The role emphasizes risk assessment, escalation when needed, and strong collaboration across functions to prevent revenue leakage and support