Service Delivery Coordinator - Field Services Operations

Baker Hughes; Seattle (WA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Disability programs

Financial programs

Additional benefits

Job summary

Baker Hughes seeks a Service Delivery Coordinator to collaborate with on-site teams and customers, ensuring high-quality service. You will drive flawless execution, on-time delivery and alignment with contract terms across the drilling completion support activities.

You will manage job planning, scheduling and client relationships, escalating issues to protect outcomes and maximize customer value in a dynamic energy technology environment.

Qualifications

• Bachelor's or diploma with 8 years of relevant experience.
• Solid experience in Drilling / Completion Fluid Operations.
• Must have attended drilling fluid trainings.
• Strong communication, interpersonal and leadership skills.
• Ability to influence others and lead teams.

Responsibilities

• Apply Health, Safety and Environment standards and procedures.
• Coordinate job activities to ensure execution aligned with customer expectations and contract terms.
• Plan, coordinate and monitor all job activities for the business to ensure successful completion.
• Schedule and dispatch resources to provide effective support.
• Manage client relationships as primary contact for job preparation, execution and close out.
• Escalate issues promptly to protect service delivery goals.

Skills

Leadership

Communication

Team collaboration

Problem solving

Relationship building

Education

Bachelor's degree or diploma

Job description

Service Delivery Coordinator

Do you love collaborating with teams to solve complex problems? Do you enjoy leading a team that provides a high-quality service for our customers? Join our Delivery Team. We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and increase reservoir value. Our Drilling Completion Team partners with on-site operators and customers to provide support and guidance to ensure the capacity and value of the well is maximized to its full potential.

As a Service Delivery Coordinator, you will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will ensure flawless execution, on-time delivery and contract adherence. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

Responsibilities

• Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained
• Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars
• Planning, coordinating and monitoring all job activities for our business in India to ensure successful completion
• Handling the scheduling and dispatching of resources in line with job requirements to provide effective support
• Managing client relationships through being the primary contact for job preparation, execution and close out
• Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients objectives

Qualifications

• Have a bachelors / diploma with 8 years of relevant experience
• Demonstrate solid experience in Drilling / Completion Fluid Operations
• Must have attended drilling fluid trainings
• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams
• Be successful at building relationships and collaborating to resolve problems

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

Flexible Working Patterns

• Working flexible hours — flexing the times when you work in the day to help you fit everything in and work when you are the most productive

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.