Service Delivery Center LinuxTech Consulting Manager, Dallas

EY; Dallas (TX); On-site; USD 87,000 - 198,000; Full time

Job summary

EY is seeking a System Application Administrator to join the Service Delivery Center in the US. You will administer analytics platforms, focusing on GitHub, Artifactory and the Atlassian stack (Jira and Confluence) while leveraging Linux, Python scripting and Azure.

The role involves cross-training and vendor training to support base and extended deployments. Key responsibilities include installation, monitoring, troubleshooting, data source connections, capacity management and platform

Qualifications

• 5+ years in customer-facing engineering or success roles.
• Experience with large-scale, complex solutions.
• Experience in cloud ops/Kubernetes deployments.

Responsibilities

• Provide system administration and operational support for Informatica, including installation, configuration, monitoring, and troubleshooting.
• Install and configure.
• Monitor the platform, including integration with observability and alerting solutions, and recommend platform improvements.
• Troubleshoot and resolve platform issues.
• Configure data source connections and manage asset libraries.
• Identify and raise system capacity related issues (storage, licenses, performance threshold).
• Integrate with other platforms and Business Unit installations.
• Participate in overall data platform architecture and strategy.
• Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.

Skills

Linux command line

Kubernetes

Docker

Helm

Argo CD

Jira

Confluence

GitHub

Artifactory

Python scripting

Azure

ABAC

Azure Active Directory

Tools

Informatica

Matillion

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

We are seeking a highly motivated System Application Administrator to join EY’s Service Delivery Center. You will play an active role in administering the existing analytics platforms. You will join a team of platform administrators divided into PODs specializing in multiple tools for optimal collaboration and teaming for base and extended support. You will have the opportunity to learn new applications through cross training and vendor training. While you will focus on GitHub, Artifactory and the Atlassian stack (Jira and Confluence)administration, knowledge of Linux OS, Python scripting and Azure is very beneficial.

Your key responsibilities

• Provide system administration and operational support for Informatica, including installation, configuration, monitoring, and troubleshooting
• Install and configure.
• Monitor the platform, including integration with observability and alerting solutions, and recommend platform improvements.
• Troubleshoot and resolve platform issues.
• Configure data source connections and manage asset libraries.
• Identify and raise system capacity related issues (storage, licenses, performance threshold).
• Integrate with other platforms and Business Unit installations.
• Participate in overall data platform architecture and strategy.
• Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.

Skills and attributes for success

• 5+ years working in customer success or in a customer-facing engineering capacity is required.
• Large scale implementation experience with complex solutions environment.
• Experience in customer-facing positions, preferably industry experience in technology based solutions.
• Experience being able to navigate, elevate and lead efforts on complex customer/partner requests or projects.
• Experience with Linux command line.
• An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features.
• Knowledge of the software development process and of software design methodologies helpful
• 5+ years experience in cloud ops / Kubernetes application deployment and management role, working with an enterprise software or data product.
• Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful.
• Cloud platform architecture, administration and programming experience desired.
• Experience with Helm, Argo CD, Docker, and cloud networking.
• Excellent communication skills: interpersonal, written, and verbal.
• Experience with Identity Access Management (IAM).
• Candidates with DoD experience are preferred.

To qualify for the role, you must adhere to the following:

• U.S. citizenship is required
• Normal work schedule hours may vary, Monday through Friday. May be required to work flexible hours and/or weekends, as needed, to meet deadlines or to fulfill application administration obligations.
• Participate in an on-call rotation for multiple applications: (i.e. HVR, Informatica, Matillion)
• Preferred cities such as: Dallas, San Antonio, Charlottee and Atlanta

What we look for

We seek top performers with a keen eye for detail, a robust work ethic, and the ability to navigate complex environments. We value professionals who demonstrate innovation, teaming, collaboration, leadership, and the ability to inspire teams towards achieving excellence.

What we offer you

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
• New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $103,900 to $215,700
• Bay Area California offices – $108,200 to $224,700
• All other offices locations in the US, including Sacramento – $86,600 to $197,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information,national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail] .

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.