Service Delivery Center, Senior DevOps Engineer

EY; Dallas (TX); On-site; USD 67,000 - 137,000; Full time

Job summary

EY seeks a Technology Service Delivery Senior in the US to join our Service Delivery Center. You’ll work on technology projects and managed services for financial services clients, covering design, build/configuration, testing, delivery and support of technology solutions.

Focus on DevOps engineering, cloud optimization (AWS/Azure), Kubernetes, containers, Terraform/ARM/CFT/CDK/Chef, and CI/CD (Jenkins/Artifactory).

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
• At least 3 years of relevant experience in DevOps, cloud infrastructure, and delivery automation.
• Hands‑on experience with AWS and Azure.
• Working knowledge of Kubernetes, containers, and cloud‑native architecture.
• Experience with Python and Shell scripting.
• Working knowledge of Terraform, ARM, CFT, CDK, and Chef.
• Experience with CI/CD, Jenkins, and Artifactory.
• Working knowledge of Datadog, Prometheus, Grafana, OpenTelemetry, and Splunk.
• Experience with networking, Linux, serverless, monitoring, and logging.
• Comfortable working in Agile environments and collaborating with stakeholders.

Responsibilities

• Deliver reliable, automated, and observable cloud platforms for clients.
• Build delivery automation and cloud infrastructure; support container platforms and IaC.
• Implement observability and resolve platform issues; own workstreams end-to-end from design to production.

Skills

AWS & Azure experience

Kubernetes

CI/CD tooling

Observability tooling

Python & Shell scripting

Infrastructure as code

Delivery automation

Travel readiness

Education

Bachelor's degree in Computer Science/Engineering/IS

Tools

Terraform

ARM

CFT

CDK

Chef

Jenkins

Artifactory

Datadog

Prometheus

Grafana

OpenTelemetry

Splunk

Kubernetes

Job description

Location: Raleigh, Dallas, San Antonio

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

We are a professional services firm with a business unit dedicated to the financial services marketplace. Our teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic team!

We help our clients transform. Together we are changing the way they interact with their Customers, Employees and Partners alike. We are modernizing their applications, creating new ones and driving business efficiency across their ever-changing platform and channel infrastructures. Everything we do centers around this simple story.

The opportunity

As a Technology Service Delivery Senior, you’ll be based in our Service Delivery Center, which is made up of high-performing US-based colleagues who work closely with our experienced advisory professionals. We deliver Technology project-based work and managed services to our clients. Here, you’ll work as part of a project team and will be responsible for the design, build/configuration, testing, analysis, delivery and support of Technology solutions. This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.

We are looking for DevOps Engineers who will optimize cloud infrastructure, delivery automation, observability, and platform reliability for our financial services clients. The team leverages AWS and Azure, Kubernetes and containers, Terraform and infrastructure as code, CI/CD pipelines, and modern observability tooling to build secure, scalable, and reliable platforms. This is a hands‑on, delivery-focused role that spans the full platform lifecycle.

Your Key Responsibilities

The goal is to help clients solve complex business problems by delivering reliable, automated, and observable cloud platforms. You will build delivery automation and cloud infrastructure, support container platforms and infrastructure as code, implement observability and resolve platform issues, and own assigned workstreams independently from design through production support.

Skills And Attributes For Success

• Working knowledge and hands‑on experience optimizing cloud infrastructure and platform reliability using AWS and Azure.
• Working knowledge and hands‑on experience with Kubernetes, containers, and cloud‑native architecture.
• Working knowledge of infrastructure as code using Terraform, ARM, CFT, CDK, and Chef, and of Python and Shell scripting.
• Working knowledge of CI/CD tooling including Jenkins and Artifactory, and of automated deployment practices.
• Working knowledge of observability tooling including Datadog, Prometheus, Grafana, OpenTelemetry, and Splunk.
• Own assigned workstreams independently from design through production support, and resolve platform issues.
• Collaborate across product, engineering, testing, and operations teams, and mentor less‑experienced team members where appropriate.
• Willingness and ability to travel up to 30% of the time.

To qualify for the role you must have

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
• At least 3 years of relevant experience in DevOps, cloud infrastructure, and delivery automation.
• Hands‑on experience with AWS and Azure.
• Working knowledge of Kubernetes, containers, and cloud‑native architecture.
• Experience with Python and Shell scripting.
• Working knowledge of Terraform, ARM, CFT, CDK, and Chef.
• Experience with CI/CD, Jenkins, and Artifactory.
• Working knowledge of Datadog, Prometheus, Grafana, OpenTelemetry, and Splunk.
• Experience with networking, Linux, serverless, monitoring, and logging.
• Comfortable working in Agile environments and collaborating with business and technical stakeholders.

Ideally, you’ll also have

• Experience with the following technologies
• AWS and Azure
• Kubernetes, containers, and cloud‑native architecture
• Python and Shell
• Terraform, ARM, CFT, CDK, and Chef
• CI/CD, Jenkins, and Artifactory
• Datadog, Prometheus, Grafana, OpenTelemetry, and Splunk
• Networking, Linux, serverless, monitoring, and logging

What We Look For

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self‑starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

About The Organization

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the experience you gain lasts a lifetime.

We are an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled) and value the diversity of our workforce and the knowledge of our people.

What We Offer You

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
  • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $80,300 to $149,100
  • Bay Area California offices – $83,700 to $155,300
  • All other offices locations in the US, including Sacramento – $67,000 to $136,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail].

EY | Building a better working world

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.