Service Delivery Associate (Lockbox)

Spsnorthamerica; Pittsburgh (Allegheny County); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid time off

Health insurance

401K with company match

Paid holidays

Job summary

Spsnorthamerica in Pittsburgh, PA, is seeking an experienced Lockbox Processing Clerk to join our team. This full-time position involves sorting and scanning incoming mail, operating scanning equipment, and ensuring high-quality processing standards.

The ideal candidate should possess strong attention to detail, excellent communication skills, and prior experience in a similar environment. We offer a competitive benefits package, including paid time off and health insurance, along with opportunities for career growth and development.

Qualifications

• Strong attention to detail and accuracy.
• Ability to work both independently and in a team setting.
• Capability to handle physical duties of the job such as lifting.

Responsibilities

• Opening, sorting, and scanning incoming mail according to predefined procedures.
• Operating scanning equipment to capture images of checks.
• Maintaining confidentiality and security of processed information.

Skills

Attention to detail

Communication skills

Ability to work independently

Technology familiarity

Education

High school diploma or equivalent

Tools

Document scanning devices

Job description

Come explore the Power of Possibility with a career at SPS! We have an excellent opportunity for an experienced Lockbox Processing Clerk to come grow with our team in Pittsburgh PA! This full-time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross-functional team looking for someone eager to make a lasting contribution!

SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, EAP, education discounts, and a 401K with company match.

Schedule

Typically, Sunday, Monday, Thursday, Friday, Saturday. 7 AM-4:30 PM

What you will be doing:

• Opening, sorting, and scanning incoming mail according to predefined procedures.
• Operating scanning equipment to capture images of checks, payment coupons, and other documents.
• Performing quality checks to ensure all items are processed correctly.
• Maintaining confidentiality and security of all processed information.
• Meeting or exceeding production and quality standards set by the company.

What we need from you:

• Strong attention to detail and accuracy.
• To be able to work both independently and in a team setting successfully.
• The capability to use/learn technology such as: document scanning devices and basic computer operations.
• Ability to handle physical duties associated with the job, such as lifting and moving mail trays and packages up to 25 pounds.
• An ability to be bright, articulate, and neat in appearance.
• Excellent communication skills, both written and verbal.
• High school diploma or equivalent; additional education or training in a related field is a plus.
• Previous experience in a lockbox or payment processing environment is preferred.

Travel

None or Negligible

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation

The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Pay Range

$20 — $20 USD

What We Offer

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.