Service Coordinator-Tuzigoot Village

National Church Residences; Cherokee Village (AR); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan with employer match

Job summary

National Church Residences in Cottonwood, AZ is seeking a Part-Time Service Coordinator to advocate for residents, connect them to programs, and help them access services that support independent living.

You’ll work with tenants, coordinate referrals, maintain relationships with partners, and promote wellness and education programs while protecting resident confidentiality.

Qualifications

• Bachelor’s degree in social work, human services, or related field (preferred).
• 2+ years of experience in social services, ideally with seniors or housing/community-based settings.
• Strong knowledge of local resources and government programs (Medicaid, Medicare, SNAP, transportation, etc.).
• Ability to advocate, organize, problem-solve, and connect residents with the support.
• Excellent communication, documentation, and organizational skills.

Responsibilities

• Engage all residents to identify needs and refer to community agencies as needed.
• Assist residents in obtaining services such as housekeeping, meals, transportation, and day-care counseling.
• Manage relationships, communicate effectively, and coordinate with internal/external partners.
• Develop individualized service plans to support aging in place.
• Organize wellness, educational, and life-skills programs for residents.
• Maintain a Resource Directory and advocate for affordable services.
• Deliver compassionate customer service and help residents navigate daily challenges.
• Collaborate with property management to ensure residents stay safely housed.

Skills

Communication skills

Organizational skills

Interpersonal skills

Advocacy

Problem solving

Documentation

Microsoft Office

Case management systems

Empathy / compassion

Education

Bachelor’s degree in social work, human services, or related field (preferred)

Tools

Case management systems

Microsoft Office

Job description

Job Description

Position: Service Coordinator

Location: Tuzigoot Village – Cottonwood, AZ

Work Type: Part – Time (12 hours a week)

# of Openings: 1

National Church Residences serves more than 46,000 seniors through our array of housing and health care services. With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled.

Your Impact

As a Service Coordinator, you won’t just fill a role – you’ll be a trusted advocate, a resource navigator and a vital connection point for our residents. We’re seeking someone who’s passionate about empowering residents in our senior housing community to live independently and confidently by connecting them to valuable programs and resources that enhance their quality of life and independence!

Where You’ll Work

Tuzigoot Village is an affordable senior housing community located in Cottonwood, Arizona, offering independent living options for seniors aged 62 and over. Managed by National Church Residences, the community provides 30 studios, and one-bedroom apartments designed to support a comfortable and active lifestyle. Each unit is equipped with essential amenities, including emergency call systems, central air conditioning, and access to transportation services.

What You’ll Own

• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Manage relationships, both internally and externally, exercising appropriate communication and interpersonal skills.
• Build meaningful relationships with residents to identify needs, conduct comprehensive assessments, and create individualized service plans that support aging in place.
• Organize and promote engaging wellness, educational, and life-skills programs that address physical, emotional, and social well-being.
• Maintain an up-to-date Resource Directory of community-based services, identify low-cost providers, and advocate for residents by negotiating discounts when possible.
• Deliver compassionate, high-quality customer service by proactively addressing resident concerns and helping them navigate daily challenges.
• Collaborate with property management and external partners to ensure residents have the support they need to remain safe and successfully housed.

How You’ll Stand Out

• Bachelor’s degree in social work, human services, or a related field (preferred).
• 2+ years of experience in social services, ideally working with seniors, individuals with disabilities, or in housing/community-based settings.
• Strong knowledge of local resources and government programs such as Medicaid, Medicare, SNAP, transportation, and home health services.
• Demonstrated ability to advocate, organize, problem-solve, and follow through to connect residents with the support they need.
• Excellent communication, documentation, and organizational skills, with attention to detail in record keeping and service planning.
• Comfortable using Microsoft Office and case management systems for documentation and reporting.
• Compassionate and resident-centered, with a commitment to confidentiality and empowering independent living.

Why Join Us

At National Church Residences, we’re committed to supporting those who support others. We offer a comprehensive benefits package that includes medical, dental, and vision insurance; generous paid time off and holidays; and a retirement plan with a 100% employer match on your pre-tax contributions up to 5%. You'll be part of a mission-driven team that values your work and invests in your future.

• We offer a comprehensive benefits package that includes medical, dental, and vision insurance; generous paid time off and holidays; and a retirement plan with a 100% employer match on your pre-tax contributions up to 5%.
• Benefit programs may vary depending on full-time, part-time, or contingent status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

National Church Residences serves more than 46,000 seniors through our array of housing and health care services. Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home. With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled.

National Church Residences believes in finding, recruiting, developing, and rewarding talent. We hire people with the greatest potential and then we give them the resources they need to do their best work and grow. Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels. Your best career move starts with National Church Residences.