Service Coordinator Trainee

Professional Placement Services; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid on-the-job training

Benefits

Job summary

Professional Placement Services is seeking a Service Coordinator Trainee in Cleveland, OH. This entry-level role offers paid on-the-job training and exposure to a busy truck service department.

You will learn dispatch, scheduling, parts coordination, and ERP system usage while supporting technicians and customers. A strong mechanical curiosity and excellent organizational skills are essential for success in this fast-paced environment.

Qualifications

• Mechanical aptitude and curiosity.
• Strong organization and attention to detail.
• Excellent customer service and communication skills.
• Ability to juggle multiple priorities.
• Calm and decisive in a fast-paced environment.
• High school diploma or GED.

Responsibilities

• Learn technician dispatch, repair scheduling, and customer communication.
• Assist with work orders, parts coordination, and field service support.
• Gain experience using dealership ERP systems in a service department context.

Skills

Mechanical aptitude

Organizational skills

Customer service

Multitasking

Calm under pressure

Education

High school diploma or GED

Tools

ERP systems

Job description

Service Coordinator Trainee - Cleveland, OH

Want to build a career in the truck service industry without starting as a technician?

We are looking for a sharp, organized, mechanically curious Service Coordinator Trainee to join a growing specialty and municipal truck dealership in Cleveland. You'll train directly alongside an experienced Service Coordinator and learn how to keep a busy service department running smoothly.

You'll gain hands-on experience with technician dispatch, repair scheduling, customer communication, work orders, parts coordination, field service, and dealership ERP systems while learning the ins and outs of municipal truck repair.

What We're Looking For:

• Mechanical aptitude and curiosity


• Strong organization and attention to detail


• Excellent customer service and communication skills


• Ability to juggle multiple priorities


• Calm and decisive in a fast-paced environment


• High school diploma or GED

Previous experience in a truck or automotive dealership, service department, dispatch, fleet maintenance, parts, or repair environment is helpful, but not required.

This is a true trainee opportunity with paid on-the-job training, benefits, and the chance to grow into a key role within the service department.

Job Number: 5240