Service Coordinator - Residential Rehabilitation

Sheppard Pratt Careers; Frederick (MD); On-site; USD 23,000 - 33,000; Full time

Job summary

Sheppard Pratt Careers in Frederick, MD is seeking a Direct Care Support Staff member for an on-site, full-time role. You will provide direct support in aResidential Rehabilitation Program setting, assisting clients with housing, health services, and community resources.

Responsibilities include assessing client needs, creating service plans, coordinating appointments, and advocating for clients. The position requires flexibility for days, nights, weekends, and holidays, with a focus on

Qualifications

• High school diploma or GED with 1 year of related experience.
• Bachelor’s degree preferred.
• Driver’s license with 3 points or less and access to an insured vehicle.
• Availability to work days, nights, weekends, and holidays as needed.

Responsibilities

• Assess and monitor client needs.
• Develop service plans for clients.
• Connect clients to community services and resources.
• Advocate for clients when necessary.
• Assist with program enrollment and orientation.
• Coordinate client medical appointments, transportation, housing, money management.
• Develop and assist with medication management plans.
• Obtain and maintain entitlements for clients.
• Maintain accurate and complete documentation.
• Develop and coordinate transition plans and program discharge.

Skills

Assess needs

Monitor status

Advocate for clients

Coordinate care

Documentation

Education

Bachelor's degree

Job description

Job Details

Posting Details

• Posted on August 7, 2026

Locations

Showing 1 location

Frederick, MD 21701, USA

• On-site
• Hourly Range : $20.34 USD to $20.34 USD
• Direct Care Support Staff
• Full-Time
• Requisition #: SERVI012392

Description

Schedule: Full time, Day Shift | Job Location Type: In Person

Residential Rehabilitation Program (RRP) services are designed for individuals with serious mental illness who have difficulty maintaining housing. Our team helps individuals obtain housing, employment, mental health services, and more.

What to expect.

This is a direct care opportunity to provide support for mental health treatment. You will assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for your clients as necessary.

Additional responsibilities will include:

• Assisting clients through program enrollment and orientation.
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan.
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to ongoing training and education, including a robust tuition reimbursement program.
• Comprehensive retirement, medical, dental, and vision benefits.
• Generous paid-time-off and flexible scheduling.
• Complimentary employee assistance program.
• And more!

This position has a flat pay rate of $20.34/hr.

What we need from you.

• A high school diploma or GED and 1 year of related experience.
• A bachelor’s degree is preferred.
• The willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Must have availability to work days, nights, weekends, and holidays depending upon need of the program.

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

Qualifications

Education

Preferred

Bachelors or better.

Licenses & Certifications

Required

Driver's License Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.