Service Coordinator — Resident Care & Growth

Episcopal Retirement Homes, Inc; Cincinnati (OH); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account

Short-Term and Long-Term Disability

403B

Discounted Meals

Internal Promotions

PayActiv

Tickets at Work

Life Insurance

Tuition Reimbursement

Employee Referral Program

Job summary

Episcopal Retirement Services seeks a Service Coordinator at Deupree House in Cincinnati, OH. The role focuses on planning, documentation, and coordinated care for residents, working with families and social service agencies.

You will advocate for residents and help with care plans, admissions, and discharge processes in a supportive, team-driven environment. Minimum qualifications include a Social Work degree and 2+ years in health care; proficiency with Microsoft Office and EMR is required;

Qualifications

• Bachelor’s degree from an approved school of Social Work; Ohio licensure preferred.
• Minimum of two years in a health care setting serving individuals.
• Strong reading, writing, and English communication skills.
• Proficiency in Microsoft Office and EMR/electronic documentation systems.
• Leadership ability and independent decision-making when warranted.
• Ability to work independently and harmoniously with teams and residents.
• Up-to-date with required vaccinations.

Responsibilities

• Participates in community planning related to residents and families.
• Maintains documentation meeting ERS and regulatory standards (assessment, plan of care, rights).
• Refers residents/families to social services when needed.
• Assists with resolving social and environmental challenges (Medicare/Medicaid, discharge planning, transportation).
• Advocates for residents and families regarding concerns and needs.
• Plans and participates in care conferences, reviews and living meetings.
• Develops counseling groups or individuals as needed.
• Reviews complaints and oversees grievance reporting and committee processes.
• Coordinates admissions with Health Services, ensures timely paperwork.
• Disseminates admissions information to team and enters into EMR.
• Partners with therapy for updates and approvals for managed care residents.
• Implements Medicare/Non-Coverage notices and PASRR compliance; tracks PASRR data.
• Provides discharge planning and service coordination during discharge.

Skills

Communication skills

Leadership ability

Independent work

Patience

Vaccinations up-to-date

Education

Bachelor’s degree in Social Work

Tools

Microsoft Office (Word, Excel, Outlook)

EMR systems

Job description

Episcopal Retirement Services seeks a Service Coordinator at Deupree House in Cincinnati, OH. The role focuses on planning, documentation, and coordinated care for residents, working with families and social service agencies.

You will advocate for residents and help with care plans, admissions, and discharge processes in a supportive, team-driven environment. Minimum qualifications include a Social Work degree and 2+ years in health care; proficiency with Microsoft Office and EMR is required;