Service Coordinator Pediatrics FT

Trinity Health; Maywood (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Benefits from Day One

Retirement (403B)

Daily Pay

Career Development

Tuition Reimbursement

On Site Fitness Center (GottliebMemHsp

Referral Rewards

Job summary

Trinity Health in Maywood seeks a full-time patient services facilitator to ensure effective communication among staff, patients, and families. You will manage paging, phones, and IT help desk requests to keep unit operations running smoothly.

The role involves inventory control, supplies ordering, and maintaining accurate medical records. EPIC experience is preferred, with opportunities for professional development and tuition assistance.

Qualifications

• High School Diploma required; additional training or education encouraged.
• Less than one year of related experience required; 1-2 years preferred.
• Experience with EPIC electronic medical records preferred.

Responsibilities

• Facilitate effective communication between staff, patients, and families to ensure timely relay of patient-related information.
• Manage paging system, phones and IT help desk requests to maintain smooth unit operations.
• Perform inventory management, order supplies, and maintain accurate medical records by entering data and preparing charts.
• Process service orders and support quality improvement initiatives and professional development.

Skills

Communication

Multitasking

Customer-service

Education

High School Diploma

Tools

EPIC

Job description

Employment Type:Full timeShift:Rotating ShiftDescription:This is a Full Time Rotating Shift position.At Loyola, we know you’re more than your job. We see you and all your potential. That’s why we invest in our people. Flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us. Join our family.

Benefits

• Benefits from Day One
• Retirement (403B)
• Daily Pay
• Career Development
• Tuition Reimbursement
• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
• Referral Rewards

This role is responsible for facilitating effective communication between staff, patients, and families to ensure timely relay of patient-related information. Duties include managing the paging system, phones, and IT help desk requests to maintain smooth unit operations. The position also involves inventory management, ordering supplies, and maintaining accurate medical records by entering data, preparing charts, and processing service orders. Additionally, the role supports quality improvement initiatives and promotes professional development through continuous learning and accountability.

Position Requirements

Minimum Education

Required: High School Diploma Preferred: High School Diploma plus training acquired through work experience or education

Minimum Experience

Required: Less than one year of previous job-related experience Preferred: 1-2 years of previous job-related experience. Experience with EPIC is preferred.

Compensation

15.45 - 19.68 Hourly

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.