Service Coordinator-Jacksonville

TEKsystems; Jacksonville (FL); On-site; Full time

Job summary

A leading provider of business and technology services is seeking a Service Coordinator in Jacksonville, FL. This role involves scheduling, dispatching technicians, and ensuring efficient workflow. The ideal candidate will have strong customer service and project coordination skills. Join a dynamic team and make a difference in the community while enjoying competitive pay and benefits.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Savings Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Qualifications

• Intermediate experience level required.
• Administrative skills and office management are beneficial.

Responsibilities

• Schedule appointments and dispatch technicians for service.
• Create work orders and provide status updates to customers.
• Coordinate with technicians to ensure paperwork is completed.

Skills

Customer service

Project coordination

Service coordinating

Dispatching

Scheduling

Job description

*Description*

The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference — for our organization, the customers we serve, and the communities we protect. When you're a part of Everon, you'll have the opportunity to make a difference every day. With more than 100 locations, a strong national presence, and a comprehensive portfolio of solutions and services, our employees are always poised for career growth and advancement.

Experience

1. Schedule appointments, dispatch technicians for service and installations to maximize productivity.
2. Create work orders, provide status updates to customers, and follow up with technicians.
3. Ensure work orders are completed and/or closed by reviewing notes and following up on pending items.
4. Complete contract and QC paperwork.
5. Schedule subcontractor work.
6. Coordinate with technicians to ensure all paperwork is completed accurately and timely.
7. Maintain appointment schedules.
8. Order and receive materials and equipment; issue to technicians.
9. Complete daily reports.
10. Assist in coordinating activities such as scheduling, customer notification, and procurement.
11. Conduct physical inventory.
12. Act as a liaison between Sales, Project Managers, and technicians.
13. Perform other duties as assigned.

Skills

Customer service, Project coordination, Service coordinating, Dispatching, Scheduling

Additional Skills & Qualifications

Project management, Data management, Administrative skills, Office management

Experience Level

Intermediate

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr. Eligibility for benefits varies based on job classification and employment length. Benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth options)
• Life Insurance (including Voluntary Life & AD&D)
• Short and long-term disability
• Health Savings Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, Sick Leave)

Workplace Type

This is a fully onsite position in Jacksonville, FL.

Application Deadline

May 30, 2025

About TEKsystems and TEKsystems Global Services

We are a leading provider of business and technology services, helping accelerate business transformation through strategy, design, execution, and operations. With a team of 80,000, we serve over 6,000 customers, including 80% of the Fortune 500, across North America, Europe, and Asia. Our goal is to deliver business outcomes and positively impact our communities. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.

The company is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.