Service Coordinator II – Housing & Community Support

CommonBond Communities Inc.; Forest Lake (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

PTO

Sick Time

Floating Holiday

Employer matching 401(k)

Life insurance

STD/LTD

Job summary

CommonBond Communities Inc. is seeking a Service Coordinator II to provide independent service coordination for residents, including those in permanent supportive housing.

You will promote community building, use motivational interviewing, and contribute subject-matter expertise to the team. You will conduct strengths-based assessments, develop resident-centered plans, respond to crises, manage a defined caseload, and collaborate with property management and community partners to support housing

Qualifications

• Minimum 2 years demonstrated experience working within diverse communities.
• Knowledge of community resources and service networks.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to collaborate with internal and external partners.
• Be CPR and First Aid certified or able to become certified within six months.
• Experience with MS Office 365 and other software.

Responsibilities

• Provide independent, resident-centered service coordination.
• Conduct strengths-based assessments and develop resident-centered plans using motivational interviewing.
• Respond to resident crises independently, with consultation as needed; coordinate warm handoffs to clinical or emergency services.
• Manage a defined caseload of permanent supportive housing households with proactive outreach and engagement.
• Collaborate with 3rd-party property management to address lease violations and coach residents back to good standing.
• Inform residents of programs and opportunities via monthly communications; involve residents in community activities.

Skills

Excellent communication

Interpersonal skills

Team collaboration

Education

Bachelor's degree in social work or related field

Licensed social worker / mental health professional

Tools

MS Office 365

Job description

CommonBond Communities Inc. is seeking a Service Coordinator II to provide independent service coordination for residents, including those in permanent supportive housing.

You will promote community building, use motivational interviewing, and contribute subject-matter expertise to the team. You will conduct strengths-based assessments, develop resident-centered plans, respond to crises, manage a defined caseload, and collaborate with property management and community partners to support housing