Service Coordinator II – Growth & Community Impact

Volunteers of America-Texas; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare plans

Retirement plan

Education assistance program

Employee discounts

Paid time off

Job summary

VOA-Texas in Dallas is seeking a dedicated professional to join our team. The role focuses on assessing resident needs, coordinating services, and building community connections to support independent living.

You will work with Human Resources to connect residents with case management, transportation, meals, and wellness services while educating them on program options and rights. A bachelor’s in social work or related field is preferred, with driver license and relevant experience;

Qualifications

• Bachelor's degree in Social Work or related field preferred with one year experience in social service delivery; OR High School Diploma with two years' experience in social service delivery preferred.
• Must have valid Texas Driver License, clear MVR and ability to be insured.

Responsibilities

• Providing informal, individual assessments of residents and developing tailored case plans with periodic reassessment.
• Establishing relationships with community agencies and setting up a directory of providers for staff and residents.
• Referring residents to service providers in the community (case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, preventative health screening/wellness and legal advocacy).
• Educating residents on service availability, application procedures, client rights, etc., and providing advocacy as appropriate.
• Monitoring ongoing provision of services from community agencies and updating progress with case management and providers.
• Helping residents build informal support networks with other residents, family and friends.

Skills

Social Work

Driver's License

Education

Bachelor's degree in Social Work or related field

High School Diploma or equivalent

Job description

VOA-Texas in Dallas is seeking a dedicated professional to join our team. The role focuses on assessing resident needs, coordinating services, and building community connections to support independent living.

You will work with Human Resources to connect residents with case management, transportation, meals, and wellness services while educating them on program options and rights. A bachelor’s in social work or related field is preferred, with driver license and relevant experience;