Service Coordinator II

National Church Residences; Sandusky (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Service Coordinator to enhance the lives of residents in a supportive community. This role involves coordinating programs, engaging with residents to identify their needs, and acting as a liaison with community services. You will have the opportunity to create meaningful connections and provide essential support to seniors. The organization offers a comprehensive benefits package, including medical, dental, and retirement plans, making it an ideal place for those passionate about serving the elderly. If you are ready to make a difference, this is the role for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Retirement Plan with 100% match up to 5%

Qualifications

• Preferred two or more years of experience in social service delivery.
• Demonstrated knowledge of supportive services for elderly populations.

Responsibilities

• Coordinate programs and activities for residents to enhance quality of life.
• Serve as a liaison to community agencies and identify service needs.

Skills

Advocacy

Problem-solving

Organizational Skills

Interpersonal Skills

Education

Bachelor's degree in social work

Related field

Job description

Job Description:

Competitive Pay - Awesome Benefits!

Location: Viewpoint Apartments located in Sandusky, Ohio

Work type: Full Time

National Church Residences serves more than 46,000 seniors through our array of housing and health care services. With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled.

The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life!

Education: A bachelor’s degree in social work or a related field is preferred.

Experience: Preferred two or more years of experience in a social service delivery with elderly and/or family population. Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.

Qualified candidates for this position:

1. Assume responsibility for coordinating programs and activities for residents.
2. Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
3. Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
4. Develop a Resource Directory that includes a listing of state and/or local service providers.
5. Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
6. Provide quality customer service to all residents addressing concerns and assisting with basic needs.
7. Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling.
8. Report all complaints made by residents and/or families.
9. Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills.

In return, National Church Residences offers an excellent total reward package that includes:

Medical Insurance, Dental, Vision, Paid Time Off (PTO) and Paid Holidays, and Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay.

*Programs may vary depending on Full Time, Part Time or Contingent status.

Want to know more? We can’t wait to tell you! Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.