Service Coordinator I-Eden Heights

National Church Residences; New Braunfels (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical options

Dental & Vision coverage

Life & ADD insurance

Voluntary benefits

Flexible Spending Accounts

Well-being programs

Retirement program

Tuition reimbursement

Paid Time Off & holidays

Job summary

National Church Residences is seeking a Service Coordinator to coordinate resident programs and services in a senior apartment community in New Braunfels, TX. The role emphasizes advocacy, community networking, and improving residents’ quality of life.

Preferred is a bachelor’s degree in social work or related field with 2+ years of social service experience; strong communication and problem-solving skills are essential for coordinating resources and supporting residents.

Qualifications

• Bachelor’s degree in social work or related field preferred.
• Two or more years of experience in social services with elderly and/or family populations.
• Demonstrated ability to advocate, organize, problem-solve, and deliver results for residents.

Responsibilities

• Coordinate programs and activities for residents.
• Liaise with community agencies and service providers; identify low-cost options and discounts.
• Engage residents to identify needs and refer to community resources.
• Develop a Resource Directory listing local/state service providers.
• Sponsor educational events on health care, services, and life skills.
• Provide quality customer service addressing concerns and assisting with basic needs.
• Assist residents in accessing services like housing, meals, transportation, and day care counseling.
• Report complaints and maintain strong internal/external relationships.

Skills

Coordination

Community liaison

Resident engagement

Referral networks

Customer service

Program sponsorship

Problem solving

Advocacy

Education

Bachelor's degree in social work

Job description

Job Description:

Competitive Pay – Awesome Benefits!

Work Type: Full time 40 hours a week with full time benefits

Eden Heights-94- units located at - New Braunfels, TX is a senior apartment community with a team of property management professionals that are unmatched in the area!

The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life!

Education: A bachelor’s degree in social work or a related field is preferred.

Experience: Preferred two or more years of experience in a social service delivery with elderly and/or family population. Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.

Qualified candidates for this position:

• Assume responsibility for coordinating programs and activities for residents.
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
• Develop a Resource Directory that includes a listing of state and/or local service providers.
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents addressing concerns and assisting with basic needs.
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Report all complaints made by residents and/or families.
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx– 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
• Dental&Visioncoveragefor you and your family with Nationwide providers
• Company providedLife & ADDinsuranceandDisabilitycoverage
• Voluntary benefitssuch asLife & ADDfor you and yourfamily,AccidentInsurance,HospitalIndemnity,CriticalIllness, andPet Coverage
• Flexible Spending Accountsfor Dependent Care (with company match) and Transportation & Parking
• Well-beingProgramsincludingan enhanced EAP withmental health and work-lifesupport,tobaccocessation, andWell-Being Your Waywhich offers up to$1000/year in rewards & reimbursements!
• 3-4-5 RetirementProgramofferingimmediatecompany funding at 3%, increasing up to 5% over timeand an _ additional _ company match up to 5%when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and9 paid Holidays

*Programs may vary depending on Full Time, Part Time or Contingent status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.