Service Coordinator I

HOTBHN; Mexia, Northern (TX, KY); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Employer paid Health Insurance

Employer paid Dental Insurance

Employer Paid Life Insurance

Employer Paid Short Term Disability

Employee Assistance Program

Payroll Direct Deposit

12 paid Holidays per year

Excellent 401-K Retirement Plan

Generous PTO after 3 months

Job summary

Texas Health and Human Services Commission (HHSC) seeks a CLOIP specialist to implement the Community Living Options Information Process for adults at the Mexia Center. The role emphasizes interviewing consumers and families, coordinating services, and maintaining accurate records in SmartCare.

The candidate should have strong writing and communication skills, knowledge of community resources for developmental disabilities, and the ability to train professionals and staff.

Qualifications

• Excellent written communication skills for clinical documentation.
• Strong verbal and telephone communication with consumers, staff, and providers.
• Time management to meet service goals.
• Keyboarding and computer literacy required.
• Local travel up to 30%.
• Ability to conduct interviews and gather information from observations.

Responsibilities

• Provides training to consumers, family members, staff, and other professionals on services and supports available.
• Interviews with consumers and families to gather information for CLOIP and to build relationships.
• Completes the CLOIP document per HHSC format.
• Performs SmartCare data-entry for CLOIP and maintains Consumer Records.
• Serves as liaison between the LA and Mexia Center and facilitates enrollment into HCS.
• Provides education and training on service options and enrollment policies.

Skills

Excellent written communication

Excellent verbal communication

Time management

Keyboarding

Local travel

Interviews

Education

HS/GED

Tools

Work

Excel

Outlook

Job description

The person who fills this position is responsible for implementing the Community Living Options Information Process (CLOIP) for adult residents of State Supported Living Centers, primarily Mexia State Supported Living Center. This position prefers two (2) years of experience assisting consumers with disabilities and their families in identifying specific needs and developing plans to meet those needs. Experience working with residential staff focusing on the identification of individual needs, and planning and coordinating service provision to meet those needs is preferred. Exceptional communication and teaching skills, the ability to build working relationships, to conduct effective interviews, and to gather/organize information from observations and interviews are essential. Writing skills are critical. Knowledge of community resources that support people with Developmental Disabilities to participate in community life is essential. Computer literacy and data entry skills are required

Example of work performed:

• Provides training to consumers, parents/guardians, family members, residential staff, and other professional and para-professional staff relating to services and support available to people who have Developmental Disabilities, autism, medical needs and other social, emotional and developmental challenges.
• Interviews with consumers, parents/guardians, family members, residential staff, and other professional and para-professional staff in order to gather information that is used to build a relationship with each consumer, as well as to guide you through the presentation of Community Living Options.
• Completes the CLOIP document in the format required by the Health and Human Services Commission (HHSC).
• Completes SmartCare data-entry related to the CLOIP process with individual residents and assists in maintaining Consumer Records for these same individuals.
• Serves as liaison between the LA and Mexia State Supported Living Center, to include participation in quarterly service collaboration meetings, participation in annual staffing for State Supported Living Center residents and to facilitate enrollment into HCS.
• Provides education and training for other professionals, consumers and their families, regarding service options in community settings and enrollment policies and procedures.

Valid Texas driver's license and proof of auto liability insurance.

High School graduate plus two (2) years’ experience with IDD qualifications or associate degree in a Human Service Field or bachelor's degree in any field.

Knowledge, Skills, and Abilities

• Excellent written communication and computer keyboarding for inputting clinical documentation
• Must have computer skill knowledge of Work, Excel, Outlook and have organizational/filingskills.
• Excellent verbal and telephone communication with consumers, staff, and community providers
• Time management required to meet service goals
• Local travel 30%
• Stooping, bending, sitting, standing, and keyboarding for prolonged periods, lifting up to 15lbs.

Education and Experience

• HS/GED
• 2 years ofexperience in case management and/or IDD preferred

Hours: M-F 8AM-5PM

Salary: Annually $35,000.00 / Hourly $16.8269

Location: Developmental Services, 700 Hwy 171 Mexia, TX

Position: 417

Benefits:

• Employer paid Health Insurance
• Employer paid Dental Insurance
• Employer paid Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Employee Assistance Program
• Payroll Direct Deposit
• 12 paid Holidays per year
• Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)
• Generous Paid Time Off (PTO) - begins after 3 months of full-time employment

Department: Developmental Services

This is a full time position